Senior Director, Payments

🕒 il y a 17 jours

🇺🇸 États-Unis – Télétravail

💵 $210 000 - $250 000 / an

⏰ Temps Plein

🟠 Senior

👔 Directeur

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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EverCommerce

Site WebLinkedInTous les Emplois

1001 - 5000 employés

☁️ SaaS

🤝 B2B

📣 Marketing

💰 Private equity en 2019-08

SaaS • B2B • Marketing

EverCommerce est un fournisseur de logiciels adaptés à l'industrie qui alimente l'économie des services. Il développe des produits SaaS pour transformer numériquement les opérations quotidiennes des professionnels des services, y compris la gestion des affaires, la facturation électronique et les paiements mobiles, le marketing omni-canal et les outils d'engagement client. EverCommerce se concentre sur des solutions verticales, et non sur des logiciels de masse, conçues pour moderniser les opérations, le marketing et les interactions avec les clients pour les entreprises qui fournissent des services.

Description

• Define and execute EverCommerce’s payments strategy across its software portfolio • Identify and prioritize opportunities across the payments customer lifecycle, including merchant acquisition, onboarding, activation, retention, wallet share, pricing, and monetization • Translate market, customer, competitive, and financial insights into priorities and executable plans • Own outcomes including payments adoption, processing volume, revenue, retention, customer experience, and profitability • Develop business cases and recommendations for products, capabilities, partnerships, and investments • Define customer, merchant, partner, and developer needs and translate them into payments capabilities • Partner with Product and Engineering on roadmaps and investment priorities • Drive adoption of card and ACH acceptance, recurring payments, invoicing, surcharging, mobile and in-person payments, onboarding, APIs, and emerging payment experiences • Drive embedded finance strategy and growth, including instant payouts, merchant lending, consumer financing, and issuing • Shape PaySimple and EverCommerce’s broader payments platform • Establish commercialization, adoption, and measurement plans for new capabilities • Partner with Sales, Marketing, Customer Experience, and Operations to improve payments adoption and utilization • Develop understanding of merchants, SaaS partners, developers, and end customers • Establish customer and stakeholder feedback loops • Monitor competitive landscape and emerging trends in embedded payments, merchant acquiring, vertical SaaS, payment facilitation, and fintech • Use quantitative and qualitative data to identify opportunities and inform investment decisions • Lead complex cross-functional initiatives spanning Product, Engineering, Operations, Risk, Sales, Marketing, Customer Experience, Finance, and Data • Establish objectives, ownership, milestones, dependencies, success measures, metrics, and operating rhythms • Identify execution risks and remove delivery barriers • Lead, coach, and develop payments and product talent • Attract high-performing team members and foster cross-functional partnerships

🎯 Exigences

• 10+ years of experience in payments, fintech, SaaS, product management, or related businesses, with significant experience in integrated or embedded payments • Deep knowledge of the payments ecosystem, including merchant acquiring, processors, gateways, payment facilitators, card networks, ACH, and payments risk • Demonstrated experience building, launching, commercializing, or scaling payments products and capabilities • Strong understanding of SaaS and API-based products and the role payments can play within vertical software platforms • Proven ability to translate strategy into execution and measurable business outcomes • Experience driving revenue growth, adoption, retention, processing volume, or other commercial payments metrics • Strong financial and analytical capabilities, including experience developing business cases and understanding the economic drivers of a payments business • Experience leading complex, cross-functional initiatives in matrixed organizations • Strong executive communication skills and ability to communicate complex payments concepts clearly to technical, commercial, and executive audiences • Demonstrated ability to influence stakeholders and drive decisions without relying solely on organizational authority • Strong talent assessment, coaching, and team-development capabilities • High intellectual curiosity and willingness to dive deeply into customer problems, data, economics, technology, and operational processes • Bachelor’s degree or equivalent professional experience • Experience with payment facilitation, embedded payments, or payments-as-a-service models • Experience serving SMB customers and/or vertical SaaS businesses • Experience with merchant onboarding, underwriting, risk, fraud, and payments operations • Experience working with payment processors, acquiring banks, card networks, and other financial-services partners • Experience managing or influencing P&L performance • Familiarity with modern product, analytics, and delivery tools • Candidates must be eligible to work without sponsorship • Ability to understand and drive ecommerce and card-present acceptance in EMEA, ANZ, and LATAM markets

🏖️ Avantages

• Flexibility to work in-office, remotely, or hybrid within your country of employment • Robust health and wellness benefits • Continued investment in professional development • 401(k) with company match • Flexible and generous paid time off • Employee Stock Purchase Program • Performance-based bonus

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