Senior Director, Payments

🕒 il y a 18 jours

🇺🇸 États-Unis – Télétravail

💵 $210 000 - $250 000 / an

⏰ Temps Plein

🟠 Senior

👔 Directeur

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 0%

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EverCommerce

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2016

🏥 Santé

💼 Conseil

📦 Logistique

💰 Private Equity Round en 2019-07

Healthcare • Consulting • Logistics

EverCommerce est la plateforme de commerce de services de premier plan, offrant des solutions SaaS intégrées, adaptées verticalement, à plus de 500 000 entreprises de services à l'échelle mondiale. Fondée en 2016, EverCommerce propose des solutions logicielles qui aident les entreprises à promouvoir leurs services, à rationaliser leurs opérations quotidiennes et à améliorer l'engagement client. La société se spécialise dans l'accélération de l'économie des services grâce à la transformation numérique dans plusieurs secteurs, notamment les services à domicile et sur le terrain, les services de santé, ainsi que le fitness et le bien-être. La technologie d'EverCommerce vise à accélérer la croissance, améliorer les opérations et augmenter la fidélisation pour les petites et moyennes entreprises, transformant la manière dont elles interagissent avec leurs clients grâce à des applications modernes numériques et mobiles.

Description

• Help define and execute the payments strategy across EverCommerce • Identify and prioritize opportunities across the payments customer lifecycle, including enablement, merchant acquisition and onboarding, activation, retention, wallet share, pricing, and monetization • Translate market, customer, competitive, and financial insights into priorities and executable plans • Own outcomes including adoption, processing volume, revenue, retention, customer experience, and profitability • Develop business cases and recommendations for new products, capabilities, partnerships, and investments • Define customer, merchant, partner, and developer needs and translate them into payments capabilities • Partner with Product and Engineering on roadmaps and investment priorities • Drive adoption of card and ACH acceptance, recurring payments, invoicing, surcharging, mobile and in-person payments, onboarding, APIs, and emerging payment experiences • Drive embedded finance strategy and growth, including instant payouts, merchant lending, consumer financing, and issuing • Shape PaySimple and EverCommerce’s broader payments platform for internal SaaS solutions and external partners • Establish commercialization, adoption, and measurement plans for new capabilities • Partner with Sales, Marketing, Customer Experience, and Operations to improve payments adoption and utilization • Develop understanding of merchants, SaaS partners, developers, and end customers • Monitor competitive trends across embedded payments, merchant acquiring, vertical SaaS, payment facilitation, and fintech • Drive ecommerce and card-present acceptance in EMEA, ANZ, and LATAM markets • Lead complex initiatives spanning Product, Engineering, Operations, Risk, Sales, Marketing, Customer Experience, Finance, and Data • Establish objectives, ownership, milestones, dependencies, success measures, metrics, and operating rhythms • Identify execution risks and remove delivery barriers • Lead, coach, and develop payments and product talent • Attract high-performing team members and foster cross-functional partnerships

🎯 Exigences

• 10+ years of experience in payments, fintech, SaaS, product management, or related businesses, with significant experience in integrated or embedded payments • Deep knowledge of the payments ecosystem, including merchant acquiring, processors, gateways, payment facilitators, card networks, ACH, and payments risk • Demonstrated experience building, launching, commercializing, or scaling payments products and capabilities • Strong understanding of SaaS and API-based products and the role payments can play within vertical software platforms • Proven ability to translate strategy into execution and measurable business outcomes • Experience driving revenue growth, adoption, retention, processing volume, or other commercial payments metrics • Strong financial and analytical capabilities, including experience developing business cases and understanding the economic drivers of a payments business • Experience leading complex, cross-functional initiatives in matrixed organizations • Strong executive communication skills and ability to communicate complex payments concepts clearly to technical, commercial, and executive audiences • Demonstrated ability to influence stakeholders and drive decisions without relying solely on organizational authority • Strong talent assessment, coaching, and team-development capabilities • High intellectual curiosity and willingness to dive deeply into customer problems, data, economics, technology, and operational processes • Bachelor’s degree or equivalent professional experience • Candidates must be eligible to work without sponsorship • Preferred: experience with payment facilitation, embedded payments, or payments-as-a-service models • Preferred: experience serving SMB customers and/or vertical SaaS businesses • Preferred: experience with merchant onboarding, underwriting, risk, fraud, and payments operations • Preferred: experience working with payment processors, acquiring banks, card networks, and other financial-services partners • Preferred: experience managing or influencing P&L performance • Familiarity with modern product, analytics, and delivery tools

🏖️ Avantages

• Flexibility to work in-office, remotely, or hybrid within your country of employment • Robust health and wellness benefits • Continued investment in professional development • 401(k) with company match • Flexible and generous paid time off • Employee Stock Purchase Program • Performance-based bonus

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