Customer Strategy Director – Ecosystem Programs

Emploi pas sur LinkedIn

🕒 il y a 4 jours

🦌 Connecticut, Florida, +3 états de plus – Distant

infoinfo

💵 $166 000 - $196 000 / an

⏰ Temps Plein

🔴 Expert

🧐 Stratégie

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Faro AI, pas via un site d'emploi

Repérée par Remote Rocketship il y a 4 jours

Toujours ouverte sur le site de Faro AI. Vérifiée il y a 6 heures.

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Faro AI

51 - 200 employés

Fondée en 2019

🤖 Intelligence artificielle

🏥 Santé

💊 Pharmaceutique

💰 €20 000 000 Series A en 2023-03

Artificial Intelligence • Healthcare • Pharmaceuticals

Faro AI est une plateforme pilotée par l’IA qui accélère le développement clinique et aide les équipes biopharma à concevoir et mener des études plus performantes. Sa plateforme de bout en bout se concentre sur la conception intelligente des études, la rédaction des documents de protocole (avec génération rapide de premières versions de haute qualité) et l’automatisation des workflows (notamment la configuration automatisée des EDC), afin d’accélérer le démarrage des études et de réduire la charge pesant sur les participants et les sites. Faro met en avant des résultats et un ROI mesurables (par exemple, plus de 300 millions de dollars d’économies potentielles identifiées, ainsi qu’une réduction du nombre d’heures consacrées par les patients et des RVU) et collabore avec des leaders du secteur. L’entreprise est basée à San Diego, en Californie.

Description

• Lead large ecosystem and innovation programs from early definition through execution and measurable outcomes • Build trusted relationships with senior and executive stakeholders and maintain alignment between Faro and customer organizations • Engage credibly with business and technical stakeholders across data architecture, analytics, statistics, integrations and clinical development workflows • Translate customer objectives, emerging capabilities and technical considerations to guide informed decisions • Partner with Data Science, Implementation Services, Product and Engineering teams when specialist technical expertise is required • Shape change strategies and operating approaches for sustainable technology adoption • Build organizational alignment and momentum from experimentation toward adoption and scale • Bring together business and technical stakeholders across Faro and customer organizations • Lead through influence by clarifying priorities, decisions, dependencies and responsibilities across teams and workstreams • Evolve Faro’s ecosystem-program approach through repeatable frameworks, operating models and best practices • Collaborate with Customer Strategy Managers to connect ecosystem or innovation programs with broader customer strategy, adoption, value realization and long-term success

🎯 Exigences

• 8+ years of experience in management consulting, strategy consulting, data and analytics consulting, business transformation or a comparable strategic advisory environment • Meaningful experience within data and analytics, statistics, data architecture, data strategy or a related technical discipline • Strong understanding of pharmaceutical R&D, clinical development, life sciences or a closely related industry • Demonstrated ability to lead senior customer relationships while also engaging credibly with technical and data stakeholders • Exceptional structured problem-solving skills and comfort bringing clarity to highly ambiguous problems • Experience leading complex, multi-stakeholder programs across organisational boundaries • Ability to translate between business strategy and technical concepts without needing to be the deepest technical specialist in the room • Strong executive communication, facilitation and storytelling skills • Demonstrated commercial awareness and experience identifying opportunities to create additional client or customer value • Comfortable influencing senior internal and external stakeholders without direct authority • Self-directed, intellectually curious and comfortable operating in a rapidly evolving environment • Ability to travel up to 30% • Nice to have: Management consulting experience within a dedicated data, analytics or technology practice • Nice to have: Experience advising pharmaceutical or biotechnology organisations on data strategy, clinical technology or digital transformation • Nice to have: Familiarity with clinical data standards, EDC, clinical systems, integrations or clinical trial data flows • Nice to have: Experience with statistical analysis or quantitative decision-making in clinical development • Nice to have: Experience with AI-enabled technology or enterprise SaaS platforms • Nice to have: Experience leading innovation or emerging-technology programs where requirements and success measures evolved during the engagement

🏖️ Avantages

• Competitive compensation • Generous vacation and parental leave • Flexible working hours • Remote-friendly ways of working • Periodic travel for in-person collaboration and team events • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k) • Life Insurance (Basic) • Short Term and Long Term Disability • Paid Time Off (Flexible Vacation Policy; Paid Sick & Public Holidays Observed) • Training & Development Reimbursement • Hybrid Work Environment • Peer-to-peer bonus program • Company/department outings and events • Stock Option Plan • Equity compensation

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