Associate Operations Specialist, German

🕒 il y a 26 jours

🇵🇱 Pologne – Télétravail

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

⚙️ Opérations

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 10%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

🗣️🇩🇪 Allemand requis

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Logo of First Advantage

First Advantage

5001 - 10000 employés

👥 RH Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

First Advantage est un fournisseur leader de logiciels et de données mondiaux pour le marché des technologies RH. Grâce à une technologie propriétaire et à l'IA, elle propose des services de vérification des antécédents professionnels, d'identité numérique et de vérification, des API et des produits de surveillance des risques tout au long du cycle de vie des employés. L'entreprise met l'accent sur l'automatisation et la vérification continue de l'identité, desservant environ 80 000 organisations dans plus de 200 pays et territoires, et maintient de grandes bases de données propriétaires (plus d'un milliard d'enregistrements). Basée à Atlanta et cotée en bourse (NASDAQ : FA), First Advantage se concentre sur l'aide aux clients pour recruter plus intelligemment et intégrer plus rapidement grâce à des logiciels, des données et des services.

Description

• Initiate background checks through third-party services and internal systems • Communicate with companies, educational institutions, and professional bodies across the EMEA region by email and telephone • Process check results according to client requirements • Collaborate with clients and candidates to resolve process-related issues • Conduct analysis of candidates’ backgrounds • Review case files for high-quality, accurate, and efficient service • Respond promptly to incoming emails, calls, and requests • Obtain feedback to maintain quality control • Work in a multicultural, team-oriented, performance-driven environment • Complete mandatory technical and on-the-job training, including GDPR and privacy training • Comply with policies, procedures, data protection, and privacy legislation • Demonstrate company values and foster a positive culture • Undertake other relevant team duties

🎯 Exigences

• Excellent data entry skills with a keen eye for detail and quality • Ability to adhere to process delivery, data compliance, and eligibility rules • Ability to prioritize conflicting tasks and manage time according to team priorities and business requirements • PC literacy, including full use of Microsoft Office products • Flexible and adaptable • Initiative to identify and resolve customer challenges • Desire to learn, grow, and embrace change in a technologically advanced environment • Ability to support others and work effectively independently and as a team member • Personal values that complement the organisation’s culture • Action-oriented, self-motivated, and aware of the need for urgency • Fluent in English and German

🏖️ Avantages

• Equal opportunity employer committed to a workplace and recruitment process free from unlawful discrimination, harassment, and retaliation • Mandatory technical and on-the-job training, including GDPR and privacy training • Opportunities to learn and upskill • Global, inclusive workforce • Technology transformation environment with exposure to advanced technologies

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