Trade Specialist

Emploi pas sur LinkedIn

🔥 il y a 5 heures

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Fortive

Fortive

10 000+ employés

Fondée en 2016

🏥 Santé

🏭 Fabrication

📦 Logistique

💰 Post-IPO Equity en 2020-03

Healthcare • Manufacturing • Logistics

Fortive est un groupe mondial de technologies industrielles, spécialisé dans la fourniture de solutions avancées pour la santé, de solutions d’exploitation intelligentes et de technologies de précision. Fort de 18 000 collaborateurs, Fortive s’attaque à des défis techniques complexes afin de rendre les opérations industrielles plus sûres, plus intelligentes et plus efficaces. L’entreprise met l’accent sur la durabilité, l’intégrité et l’amélioration continue, en œuvrant pour un avenir plus robuste, plus sûr et plus intelligent. Fortive a été reconnue comme l’une des entreprises les plus responsables des États‑Unis, démontrant son engagement en faveur d’un impact social et environnemental positif.

Description

• Enhance the SC Managed program and evolve ServiceChannel’s Facility Management as a Service offering • Specialize in one or more trades such as HVAC/R, electrical, plumbing, or general maintenance • Provide facilities support to clients in convenience store/fuel, grocery/supermarket, restaurant, and retail sectors • Develop the SCM Solution and take ownership of provider and client success through the SCM Trade Specialist solution • Use ServiceChannel software tools and established process flows to provide trade repair expertise • Review proposals within areas of trade expertise for accuracy and compliance with submission SLAs • Evaluate labor hours, parts, and material markups to support transparent client pricing • Compare problem descriptions with provider diagnoses and recommended scopes of work • Collaborate with internal teams during RFPs, client meetings, and presentations • Evaluate complicated work tasks for clients with multiple locations • Review work exceeding normal repairs or established NTEs and provide timely approvals • Update and document work order information throughout the work order lifecycle • Learn and apply standard operating procedures and identify process improvements • Present the trade specialist team’s value to clients during regular business reviews • Attend client or provider meetings as needed for trade expertise • Adapt between strategic planning and hands-on tasks according to daily team needs

🎯 Exigences

• 5+ years of experience in HVAC/R, plumbing, electrical, general contracting/handyman services, painting, flooring, or roofing for commercial spaces • Experience serving commercial spaces such as grocery stores, restaurants, and retail outlets • Proficient in building relationships with diverse teams, clients, and providers • Excellent verbal and written communication skills • Proven data analysis and presentation abilities, including for executive-level audiences • Strong prioritization and multitasking capabilities • Experience or readiness to create and deliver presentations alongside Facility Coordinators • Background in Customer Service • Strong attention to detail • Innovative and resourceful mindset • Proficient in Microsoft Office Suite and SaaS platforms • Experience and/or familiarity with ServiceChannel preferred • Facility Management Services or IFM experience preferred • Trade certifications a plus

🏖️ Avantages

• Medical insurance • Dental insurance • Vision insurance • Life insurance • LTD insurance • HSA • 401(k) retirement plan with match • Flexible time-off policy • Paid parental leave • Healthy work/life balance • Employee development resources • Continuous learning and growth opportunities

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