Trade Specialist

Emploi pas sur LinkedIn

🔥 il y a 5 heures

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Fortive

Fortive

10 000+ employés

Fondée en 2016

🏥 Santé

🏭 Fabrication

📦 Logistique

💰 Post-IPO Equity en 2020-03

Healthcare • Manufacturing • Logistics

Fortive est un groupe mondial de technologies industrielles, spécialisé dans la fourniture de solutions avancées pour la santé, de solutions d’exploitation intelligentes et de technologies de précision. Fort de 18 000 collaborateurs, Fortive s’attaque à des défis techniques complexes afin de rendre les opérations industrielles plus sûres, plus intelligentes et plus efficaces. L’entreprise met l’accent sur la durabilité, l’intégrité et l’amélioration continue, en œuvrant pour un avenir plus robuste, plus sûr et plus intelligent. Fortive a été reconnue comme l’une des entreprises les plus responsables des États‑Unis, démontrant son engagement en faveur d’un impact social et environnemental positif.

Description

• Develop the SC Managed Solution by taking ownership of provider and client success • Use ServiceChannel software tools and established process flows to provide trade repair expertise to managed clients • Review proposals within the trade area for accuracy, repair alignment, and SLA compliance • Evaluate labor hours, parts, and material markups to support transparent client pricing • Compare problem descriptions with provider diagnoses and recommended scopes of work • Collaborate with internal teams during RFPs to answer questions accurately • Evaluate complex work tasks for clients with multiple locations • Review work exceeding normal repairs or established NTEs and provide timely approvals • Update and document work order information throughout the work order lifecycle • Collaborate with internal teams during client meetings and presentations • Learn, apply, and improve standard operating procedures • Present the trade specialist team's value during regular business reviews • Attend client or provider meetings as needed for trade expertise

🎯 Exigences

• 5+ years of experience in HVAC/R, plumbing, electrical, general contracting/handyman services, painting, flooring, or roofing for commercial spaces • Ability to build relationships with diverse teams, clients, and providers • Excellent verbal and written communication skills • Data analysis and presentation abilities, including for executive audiences • Prioritization and multitasking capabilities • Experience or readiness to create and deliver presentations alongside Facility Coordinators • Customer service background • Strong attention to detail • Innovative and resourceful mindset • Proficiency in Microsoft Office Suite and SaaS platforms • Experience or familiarity with ServiceChannel preferred • Facility Management Services or IFM experience preferred • Trade certifications are a plus

🏖️ Avantages

• Medical, dental, and vision insurance • Life insurance • 401(k) with match • Flexible time-off policy • Paid parental leave • Long-term disability insurance • HSA • Healthy work/life balance • Employee development resources • Reasonable accommodations for applicants with disabilities

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