Service Delivery Manager

🕒 il y a 13 jours

🧀 Wisconsin – Distant

🧀 Wisconsin – Remote

💵 $86 700 - $123 900 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

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Gainwell Technologies

Site WebLinkedInTous les Emplois

10 000+ employés

⚕️ Assurance santé

💰 Grant en 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies est le principal fournisseur national de solutions numériques et en mode cloud dans l'écosystème des services sociaux et de la santé publique. Avec une approche axée sur les missions, Gainwell sert des clients dans les 50 états américains, en se concentrant sur l'amélioration des résultats de santé et la fourniture d'expériences intuitives centrées sur l'humain. Leur gamme complète de solutions comprend la modernisation de l'entreprise Medicaid, l'analyse de données, les services aux prestataires et les solutions pharmaceutiques, toutes conçues pour faire progresser l'avenir des soins de santé et améliorer le bien-être communautaire.

Description

• Manage and oversee account service delivery team operations to ensure Gainwell products and services are delivered according to project schedule • Look ahead as you work with account teams to develop demand forecasts and assist functional areas or departments in proposing, planning and delivering end-to-end services, including workload requirements • Navigate complex relationships between delivery and client groups to ensure stronger client relationships • Create more satisfied clients by identifying service improvements • Support proposal teams to integrate new, enhanced and existing service offerings for current and new accounts • Bolster our workforce by selecting and hiring employees to support your team; train them to enhance their performance, development and work products

🎯 Exigences

• Substantial leadership or supervisory experience in support services, project leadership or program management in a technology industry • Working understanding of healthcare technology industry and products • Strong executive presence and excellent written and oral communication skills to build relationships and interact with clients and team members • Skilled in managing projects, financial budgets, and forecasting • Ability to lead and motivate diverse teams to deliver high-quality results to clients, helping to quickly problem-solve roadblocks to ensure on-time delivery

🏖️ Avantages

• generous, flexible vacation policy • 401(k) employer match • comprehensive health benefits • educational assistance • variety of leadership and technical development academies