Manager, Renewals

🕒 il y a 4 jours

🌐 États-Unis, Canada – Distant

🇺🇸 États-Unis – Télétravail 🇨🇦 Canada – Télétravail

💵 $116 480 - $196 560 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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GitLab

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2014

💼 Conseil

📣 Marketing

🤖 Intelligence artificielle

💰 Secondary Market en 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab est une plateforme DevOps complète, proposée sous la forme d’une application unique, qui change en profondeur la manière dont les équipes Développement, Sécurité et Ops collaborent et construisent des logiciels. De l’idée à la production, GitLab aide les équipes à réduire le temps de cycle de plusieurs semaines à quelques minutes, à diminuer les coûts de développement et le time to market, tout en augmentant la productivité des développeurs.

Description

• Manage the day-to-day work of a team of individual-contributor Renewals Managers/Associates • Implement functional renewals plans and strategy into tactical processes for a book of business • Maintain accurate renewals performance visibility in the CRM/renewals system for forecasting and reporting • Deliver precise forecasting for the renewal segment, including churn and growth projections • Partner with Sales, Customer Success, and Finance on renewals and expansion opportunities • Resolve moderately complex renewal and team problems according to GitLab processes and policies • Coach business acumen, including pricing, contract terms, whitespace, and expansion motions • Make routine operational decisions and escalate blocked or higher-risk issues • Guide prioritization and protect revenue and retention • Maintain team alignment with Division and Company-wide priorities • Set goals and performance expectations, drive accountability, monitor progress, and cascade information • Remove blockers and streamline renewals workflows • Identify talent gaps and provide candid, real-time feedback and coaching • Address engagement and retention needs and foster open feedback • Advise direct reports on career growth and task-level skills • Coach behaviors aligned with GitLab's Operating Principles and high-performance culture • Model and coach remote working best practices

🎯 Exigences

• Prior experience as a renewals, customer success, or sales professional, with exposure to renewal motions • Experience managing or mentoring early-career to mid-level individual contributors, or clear readiness to step into first-line people management • Strong understanding of GitLab's or a comparable SaaS company's renewals processes, pricing, and contract fundamentals • Ability to translate functional plans and strategy into clear, tactical day-to-day team processes • Sound judgment on routine operational decisions, with the discipline to escalate cleanly when issues exceed the team's scope • Strong prioritization skills • Demonstrated people-leadership instincts: goal-setting, accountability, feedback, coaching, and fostering trust and engagement • Alignment with GitLab's Values and Operating Principles • Excellent written, verbal, and remote presentation communication skills • Comfort operating in a fully remote, asynchronous work environment • Ability to travel for trainings, team offsites, customer meetings, and similar events

🏖️ Avantages

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support • Incentive pay targeted at up to 100% of offered base salary for sales roles