Senior Engagement Manager, EMEA

🕒 il y a 6 jours

🌐 Allemagne, Irlande, +2 autres pays – Distant

🇩🇪 Allemagne – Télétravail 🇮🇪 Irlande – Télétravail 🇪🇸 Espagne – Télétravail 🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟠 Senior

👔 Manager

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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GitLab

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2014

💼 Conseil

📣 Marketing

🤖 Intelligence artificielle

💰 Secondary Market en 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab est une plateforme DevOps complète, proposée sous la forme d’une application unique, qui change en profondeur la manière dont les équipes Développement, Sécurité et Ops collaborent et construisent des logiciels. De l’idée à la production, GitLab aide les équipes à réduire le temps de cycle de plusieurs semaines à quelques minutes, à diminuer les coûts de développement et le time to market, tout en augmentant la productivité des développeurs.

Description

• Design and structure outcome-based professional services engagements aligned with customer needs • Partner with account executives, solutions architects, and delivery leaders on implementation roadmaps and statements of work • Build trusted advisor relationships with division chiefs, program managers, and technical leaders • Conduct discovery sessions with prospects and Systems Integrators • Design services proposals aligned with customer success metrics and objectives • Structure engagements and commercial proposals, including staff augmentation and packaged offerings • Develop custom-scoped SOWs and staffing plans for complex implementations • Articulate GitLab’s services value proposition, catalog offerings, and implementation methodologies • Guide customers through scope, pricing, procurement, and contracting • Manage project- and account-level escalations • Position consulting, training, success tiers, and additional solutions • Facilitate implementation roadmapping, enterprise strategy, and executive-level requirements sessions • Forecast services bookings and track KPIs related to bookings, margin, and strategic opportunity attachment • Own the engagement lifecycle from discovery and pre-sales solutioning through transition to delivery • Influence cross-functional teams and feed customer insights into sales, delivery, and practice management • Prioritize services opportunities and advise on risk management, negotiation strategies, and commercial structures • Train field teams on positioning and selling professional services and improve go-to-market processes

🎯 Exigences

• Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region • Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects • Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives • Ability to connect technical solutions to mission objectives and measurable business outcomes • Effective communication and interpersonal skills with executive presence • Ability to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders • Highly developed facilitation, negotiation, and problem-solving skills • Ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies • Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams • Ability to work autonomously and asynchronously in a fully remote setting • Ability to manage multiple complex opportunities while maintaining accurate forecasting and alignment with GitLab values and goals

🏖️ Avantages

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave

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