Senior Product Manager – Servicing

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 11%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Greenbox Capital

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2012

💼 Conseil

📦 Logistique

💸 Finance

Consulting • Logistics • Finance

Greenbox Capital est un financeur direct dans l'industrie des avances de fonds aux commerçants, offrant aux petites entreprises un accès au capital de travail nécessaire via des avances de fonds aux commerçants, l'affacturage de factures et des prêts à court terme pour petites entreprises. En tant que prêteur alternatif axé sur la technologie, la solution d'entreprise de Greenbox Capital, The Box, se distingue nettement des autres produits Fintech. The Box accroît la sécurité des transactions pour les courtiers, améliorant considérablement la rapidité de financement et la qualité de souscription pour la croissance et rénove les méthodes traditionnelles d'obtention de capital avec une expérience transparente pour le client.

Description

• Own the product roadmap and experience across customer-facing servicing capabilities and internal team-member tools • Lead product initiatives from problem identification and discovery through development, launch, and iteration • Conduct discovery with customers, team members, and business stakeholders • Translate complex business needs into product requirements, user stories, acceptance criteria, and success measures • Maintain backlog clarity and prioritize competing initiatives • Partner with Technology throughout development, QA, release readiness, and implementation • Redesign workflows, reduce friction, and identify opportunities to simplify or automate operational processes • Design scalable future-state workflows and improve use of Salesforce and other platforms • Ensure solutions integrate with existing systems, data, and operational processes • Partner with Operations, Underwriting, Risk, Sales, Technology, Data, and other teams • Support strategic initiatives through Greenbox Capital’s product pod structure • Define and monitor product adoption, workflow utilization, customer experience, operational performance, and business outcomes • Partner on UAT, training, documentation, release communication, and change adoption • Continuously improve products using user behavior, feedback, operational data, and business performance • Report to the Chief Operating Officer

🎯 Exigences

• Bachelor’s degree required, preferably in Business, Computer Science, Information Systems, or a related field • Minimum 5 years of product management experience delivering complex software or technology-enabled products • Experience translating customer, user, and business problems into scalable product solutions • Experience leading initiatives through discovery, requirements definition, prioritization, development, launch, and iteration • Experience working closely with engineering or Technology teams throughout the product lifecycle • Experience improving operational workflows, business systems, or internal tools • Experience using data and customer or user feedback to inform product decisions • Experience managing competing priorities and maintaining a clear product backlog or roadmap • Ability to understand operational workflows, technology, data, and customer experience intersections • Ability to translate business needs into clear requirements for Technology teams • Ability to communicate with technical and non-technical audiences • Ability to operate in a fast-moving, distributed team environment • Salesforce experience preferred • Experience serving internal users and external customers preferred • Fintech, lending, servicing, payments, alternative finance, or operationally complex environment experience preferred • Experience with cross-functional product pods preferred • Knowledge of product strategy, roadmap development, discovery, workflow analysis, business process design, requirements and user stories, backlog management, prioritization, Agile/Scrum, Salesforce environments, workflow automation, product analytics, UAT, SDLC, product management tools, and vendor/platform/integration management

🏖️ Avantages

• Flexible PTO • Fully remote within the U.S. • Health, dental, and vision benefits • 401K with employer match • Smart, supportive teammates • Respectful, efficient, and transparent hiring experience