Senior Director of Catering and Conference Services

🕒 il y a 27 jours

🦌 Connecticut – Distant

🦌 Connecticut – Remote

💵 $160 000 - $165 000 / an

⏰ Temps Plein

🟠 Senior

👔 Directeur

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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HEI Hotels & Resorts

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2002

💼 Conseil

📦 Logistique

✈️ Tourisme

Consulting • Logistics • Travel

HEI Hotels & Resorts est une société privée d'investissements hôteliers et de gestion tierce, fondée en 1985, qui possède et exploite un portefeuille institutionnel de plus de 90 hôtels situés dans des marchés urbains, périurbains de luxe et de villégiature. L'entreprise se spécialise dans l'acquisition, l'investissement en fonds propres et la gestion de propriétés de luxe, haut de gamme et Premium Select Service pour des partenaires financiers institutionnels (y compris des REITs et des fonds de capital-investissement) et des franchiseurs, combinant des pratiques opérationnelles basées sur les données avec une culture de service axée sur le client (« HEI Loves ») pour maximiser la valeur des biens immobiliers hôteliers. HEI positionne et exploite également des hôtels de style de vie, tant brandés que non brandés, en mettant l'accent sur le développement des collaborateurs et les relations de partenariat à long terme.

Description

• Provide strategic leadership and oversight of banquet, catering, and convention services functions across the hotel portfolio • Develop and execute portfolio-wide strategies to maximize banquet and catering revenue, profitability, market share, and customer satisfaction • Partner with regional, enterprise sales, general management, sales and marketing, catering, and property leadership to improve commercial performance • Lead, coach, and mentor catering, convention services, and property sales teams • Conduct business reviews covering production, booking pace, conversion, profitability, forecasting, and future business opportunities • Ensure compliance with company standards, brand requirements, menu guidelines, banquet service expectations, and event execution processes • Serve as corporate liaison with ownership groups through meetings, business reviews, and presentations • Monitor industry trends, customer buying behaviors, competitive positioning, banquet pricing, and emerging best practices • Identify and support strategic banquet and catering opportunities, including large group events, conventions, association business, and enterprise accounts • Collaborate with Sales, Revenue Management, Marketing, Culinary, Operations, and Brand partners • Lead commercial merchandising initiatives including website audits, digital content management, meeting space presentation, photography, floor plans, virtual tours, and online visibility • Develop and maintain standards for sales resources, proposal templates, event collateral, digital assets, and customer-facing materials • Evaluate commercial technology platforms, digital channels, and customer acquisition opportunities • Support budgeting, forecasting, business planning, talent development, hotel openings, transitions, acquisitions, and other corporate commercial initiatives • Travel regularly to hotels across the portfolio, averaging approximately 50%

🎯 Exigences

• Bachelor’s degree in hospitality management, business administration, or related field preferred • Minimum of 7 years of progressive catering, convention services and hotel sales leadership experience • Multi-property catering and convention service leadership experience strongly preferred • Previous experience with major hotel brands preferred • Demonstrated success leading high-performing catering, convention services and sales teams • Extensive knowledge of hotel catering and convention service operations, banquet sales, event planning, food and beverage revenue management, commercial strategy, digital merchandising and customer relationship and acquisition management • Strong understanding of catering sales and convention service processes, contract negotiations, and event execution • Working knowledge of hotel websites, digital merchandising, sales platforms, and online customer experience • Experience managing commercial content, sales collateral, and portfolio-wide initiatives • Strong project management skills • Strong financial acumen and analytical skills • Excellent presentation, communication, and executive relationship management skills • Strong leadership, coaching, and talent development skills • High level of professionalism, integrity, and accountability • Effective verbal and written communication skills • Ability to adapt communication style to different audiences • Frequent travel to hotels throughout the United States, averaging approximately 50% of the time

🏖️ Avantages

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield • Vision insurance through EyeMed • Vacation, Sick and Holiday programs • Pet insurance through the ASPCA • Supplemental, Spousal and Child Life insurance • Short-Term and Long-Term Disability plans • 401(k) Savings Plan with matching funds • 'YouDecide' discounts • Hotel Room Discount programs • Discretionary performance bonus eligibility • Remote work arrangement • Equal opportunity workplace