RVP, Commercial Services – Americas

🕒 il y a 1 mois

🌽 Illinois – Distant

info

💵 $185 000 - $245 000 / an

⏰ Temps Plein

🔴 Expert

👔 Vice-président

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Hyatt

10 000+ employés

👥 B2C

🛒 Commerce de détail

B2C • Retail • Hospitality

Hyatt est une entreprise hôtelière mondiale qui gère, franchise et développe un portefeuille d'hôtels, de centres de villégiature et de propriétés de vacances. Elle est reconnue pour son engagement à offrir des services et des commodités de haute qualité visant à améliorer l'expérience de voyage tant pour les voyageurs d'affaires que pour les vacanciers.

Description

• Interface directly with hotel owners, property leadership teams, and regional partners to build trust, alignment, and shared accountability for topline performance. • Represent the Commercial Services function in owner discussions, ensuring transparent communication, data‑driven insights, and a balanced approach to strategic decision‑making. • Act as a connector between field and corporate teams, ensuring property-level needs are clearly communicated and understood across the organization. • Engage closely with assigned properties to ensure the Strategic Revenue Plan is designed, aligned, and executed to meet or exceed ownership expectations. • Support the creation, refinement, and continuous improvement of the Strategic Revenue Plan—including pricing, segmentation strategy, demand generation, and market share objectives. • Partner with hotels to identify performance gaps, develop corrective action plans, and drive sustainable improvements toward stabilization and long‑term revenue growth. • Monitor key sales, revenue, and market metrics to support data‑driven strategies and ensure alignment with enterprise commercial priorities. • Liaise between hotel teams and corporate commercial functions (Revenue Management, Sales, Digital, Loyalty, Brand, Marketing and Analytics) to ensure full activation of enterprise resources at the property level. • Manage sales, revenue and marketing related hotel escalations, working with leaders at both property and corporate levels to diagnose issues and implement effective solutions. • Ensure effective tactical sales planning, segment deployment, and account management practices are in place across assigned hotels. • Contribute to the development and execution of topline revenue generation strategies that align with enterprise goals and drive RevPAR penetration and market share gains.

🎯 Exigences

• 12+ years of progressive experience in sales, revenue, marketing, or commercial strategy within the hospitality industry • 10+ years in multi-unit or regional leadership, overseeing portfolios of full-service and lifestyle or select-service hotels • Proven success leading both managed and franchise hotel environments. • Strong knowledge and understanding of the pre-opening experience and ramp process. • Demonstrated experience in setting and managing sales budgets, forecasting, and business planning • Strong track record of driving market share growth, revenue performance, marketing and sales team effectiveness • Experience managing hotel escalations, navigating complex operational or owner-related issues • Prior responsibility for influencing or supporting talent development, hiring decisions, and performance management • High proficiency in all Microsoft Suite applications (Word, Excel, PowerPoint, SharePoint) and Hyatt (or comparable) CRM, event management, and RFP systems • Ability to travel, primarily domestically, throughout assigned territory/region – approximately 60%

🏖️ Avantages

• Annual allotment of free hotel stays at Hyatt hotels globally • Flexible work schedules • Work-life benefits include well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption • Paid Time Off, Medical, Dental, Vision, 401K with company match

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