Marketing & Sales Coordinator

Emploi pas sur LinkedIn

🕒 il y a 6 jours

🇺🇸 États-Unis – Télétravail

💵 $85 000 - $100 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🤑 Commercial

👻 Score fantôme 17%

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🗣️🇺🇸🇬🇧 Anglais requis

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Ignite HR Solutions

11 - 50 employés

Fondée en 2016

💼 Conseil

⚖️ Juridique

🏥 Santé

Consulting • Legal • Healthcare

Ignite HR Solutions est un cabinet de conseil en ressources humaines externalisé qui offre des services RH complets aux petites entreprises et aux entreprises en phase de démarrage. Ils se spécialisent dans la prise en charge du cycle de vie complet des employés, du recrutement et de l'intégration à la formation, à la gestion des performances et au départ. Ignite HR Solutions met l'accent sur une approche centrée sur les personnes, veillant à ce que ses clients reçoivent des stratégies RH sur mesure et un soutien direct de professionnels expérimentés, ce qui en fait un partenaire de confiance en gestion des ressources humaines.

Description

• Serve as the hub for commercial execution, consumer engagement, and cross-functional operations • Own front-line consumer care across email, website, and social media channels • Identify and execute escalation protocols for quality, safety, or regulatory concerns • Manage community engagement across social channels • Track, synthesize, and report consumer feedback trends • Maintain and update the master FAQ and canned response library • Manage digital assets across Syndigo, 1WS, and retailer portals • Lead new item setup and master data maintenance • Execute website content updates • Coordinate direct order resolutions via Flowspace and third-party logistics partners • Coordinate and track the promotional calendar • Lead quarterly consumer communication programs, email campaigns, and promotional touchpoints • Fulfill account requests and assist with customer sales presentation decks • Support innovation launch rollouts • Provide operational support for e-commerce initiatives, customer presentations, and S&OP processes • Compile, track, and analyze sales, consumer feedback, and campaign performance data • Report actionable business insights to internal teams • Report to the Sr. Brand Director

🎯 Exigences

• 3-5 years of progressive experience in marketing, sales coordination, consumer care, or e-commerce execution within CPG • Preference for experience in Food & Beverage or Natural Products • Bachelor’s degree in marketing, Business, Communications, or a related field required • Hands-on experience with Syndigo, 1WS, and retailer seller portals • Experience with basic website content management system (CMS) tools • Proficiency in Microsoft Office, including Excel and PowerPoint • Ability to organize data and summarize performance metrics • Motivation to learn end-to-end commercial operations of CPG brand management • Goal of advancing into brand management roles • Ability to independently manage consumer touchpoints, operational requests, and dynamic daily queues • Ability to ensure accuracy in item setup, digital assets, and customer communications • Ability to address consumer concerns thoughtfully • Ability to move between daily ownership tasks and fast-turnaround support requests

🏖️ Avantages

• Excellent Health care coverage for you and your family • Generous time off • 20 hours paid time each year to volunteer through Pay It Forward or Give It Back • Paid bonding leave for new parents • Pregnancy disability leave • Inclusive and collaborative environment • Clear pathway to grow into an Assistant Brand Manager role

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