Senior Partner Integration Manager

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🕒 il y a 13 jours

🥔 Idaho – Distant

🥔 Idaho – Remote

⏰ Temps Plein

🟠 Senior

👔 Manager

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Independence Pet Group

Site WebLinkedInTous les Emplois

1001 - 5000 employés

👥 B2C

🧘 Bien-être

Insurance • B2C • Wellness

Le groupe Independence Pet est l'une des plus grandes organisations d'assurance et de services pour animaux en Amérique du Nord. La société soutient l'assurance de plus de 800 000 animaux aux États-Unis et au Canada, avec pour mission de renforcer le lien entre les animaux et leurs propriétaires grâce à des produits et services innovants. IPG propose une gamme complète d'options de souscription, de solutions partenaires clés en main et de produits d'assurance axés sur le consommateur pour soutenir les animaux tout au long de leur vie. La société abrite plusieurs marques d'assurance, offrant un soutien et des services vitaux dans l'industrie des soins pour animaux.

Description

• Serve as the central liaison between internal teams (IT, Product, Operations, Compliance, Marketing) and external partners • Lead partner onboarding, including kickoff meetings, timeline management, and expectation-setting • Translate technical requirements into clear, business-oriented language for diverse stakeholders • Manage intake requests, prioritization discussions, and operational readiness reviews • Drive issue identification, troubleshooting, and resolution by: Investigating and replicating issues • Documenting findings clearly • Translating issues into actionable requirements for internal or external teams • Oversee API, SFTP, and employee benefits integrations, ensuring alignment with business and partner needs • Maintain an inventory of integrations and ensure ongoing performance, reliability, and optimization • Validate integrations meet compliance, security, and audit requirements • Standardize processes, documentation, and communications across partner channels • Support continuous improvement initiatives, including workflow optimization and change management • Act as the central coordination point for integration strategy, execution, and stakeholder alignment

🎯 Exigences

• 5+ years of experience in partner operations, vendor management, business operations, account management, or similar roles • 5+ years managing external partner or vendor relationships • Proven ability to act as a bridge between technical and non-technical stakeholders • Experience leading or supporting partner onboarding and integrations coordination (no coding required) • Demonstrated success working in highly cross-functional environments • Strong project management skills, including timelines, deliverables, and stakeholder communication • Hands-on experience with API tools (e.g., Postman)

🏖️ Avantages

• Comprehensive full medical, dental and vision Insurance • Basic Life Insurance at no cost to the employee • Company paid short-term and long-term disability • 12 weeks of 100% paid Parental Leave • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Retirement savings plan • Personal Paid Time Off • Paid holidays and company-wide Wellness Day off • Paid time off to volunteer at nonprofit organizations • Pet friendly office environment • Commuter Benefits • Group Pet Insurance • On the job training and skills development • Employee Assistance Program (EAP)