Senior Account Associate – Commercial Insurance, Agriculture/Construction

🔥 il y a 8 heures

🐊 Florida – Distant

🐊 Florida – Remote

💵 $50 000 - $70 000 / an

⏰ Temps Plein

🟠 Senior

🧑‍💼 Ingénieur d'affaires

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Insurance Office of America

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1988

Insurance

Insurance Office of America est une agence d'assurance indépendante de premier plan offrant une large gamme de solutions d'assurance pour les entreprises et les particuliers. Avec un fort accent sur la gestion des risques, IOA propose des couvertures spécialisées, y compris, mais sans s'y limiter, l'assurance contre les accidents du travail, la responsabilité cybernétique et l'assurance des biens commerciaux, adaptées à diverses industries telles que la santé, la construction et le commerce de détail. L'agence est fière de son expertise et de son service client, visant à offrir à ses clients tranquillité d'esprit grâce à des stratégies de risque complètes et des plans d'assurance personnalisés.

Description

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts • Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer • Ensure production and quality standards are met while safeguarding against liability associated with errors and omissions • Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs • Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate • Track policy expirations for existing clients, ensuring renewals are processed accurately and on time • Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters • Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance • Assist in reviewing contracts to ensure proper coverages are included • Monitor reports and take action on delinquent accounts, collecting outstanding balances • Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness • Monitor and maintain activity/suspense to ensure timely completion • Maintain frequent, transparent communication with the account team regarding workload status and any issues • Deliver excellent service, proactively anticipate needs, and respond quickly to service requests • Stay updated on company policies and procedures • Seek and adopt best practices to improve individual and team performance • Demonstrate integrity and leadership

🎯 Exigences

• 3 + years of customer service experience in the insurance industry • Thorough knowledge of insurance brokerage and client needs • Required active licensing, professional designation (CISR) preferred • Strong analytical, problem-solving, and decision-making skills • Exceptional customer service, communication, multitasking, and organizational skills • Proficiency in MS Office (Outlook, Word, Excel) • High School Diploma (or equivalent)

🏖️ Avantages

• Competitive salaries and bonus potential • Company-paid health insurance • Paid holidays, vacations, and sick time • 401K with employer match • Professional growth and career progression opportunities • Respectful culture and work/family life balance • Community service commitment • Supportive teammates and a rewarding work environment