Personal Lines Account Manager

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🦌 Connecticut, Florida, +5 états de plus – Distant

🦌 Connecticut – Remote 🐊 Florida – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote

💵 $55 000 - $65 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

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Ironside Insurance Group

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2012

⚕️ Assurance santé

Healthcare Insurance

Ironside Insurance Group est une agence d'assurances de premier plan fondée en 2012, située dans le quartier financier de Boston. L'entreprise se spécialise dans les solutions d'assurance pour particuliers et entreprises, offrant une large gamme de produits tels que l'assurance habitation, automobile, inondation, responsabilité civile et vie pour les particuliers, ainsi que l'assurance des biens commerciaux, la responsabilité civile générale et professionnelle, l'indemnisation des travailleurs et la responsabilité cybernétique pour les entreprises. Ironside est reconnue pour ses relations solides avec ses clients, basées sur l'honnêteté et l'intégrité, et elle est fière de ses temps de réponse rapides et de sa réputation pour un excellent service à la clientèle. En tant qu'agent indépendant, elle collabore avec divers grands assureurs pour offrir des couvertures personnalisées qui répondent aux besoins des clients.

Description

• Provide exceptional customer service by promptly responding to inbound calls and e-mails. • Aid in customer retention via multiple methods of contact and annual insurance policy reviews. • Proactively identify and process policy transactions and explain any resulting customer impact. • Assist with policy billing issues, including evaluating and making decisions regarding payment plan exceptions and any applicable fees, including initiating alternate payment arrangements. • Cross-sell additional insurance solutions as appropriate, as well as assist in policy rewrites/remarkets. • Process personal lines E&S policy renewals and collect payment for agency bill accounts. • Manage and utilize your time effectively to ensure the department meets required service levels for improved customer satisfaction results.

🎯 Exigences

• At least two years consistent personal lines account manager experience within an independent agency environment, handling multiple carriers. • Comfortable with identifying opportunities, asking for and closing the sale of additional insurance products & services. • Excellent communication and interpersonal skills combined with the ability to work independently and as part of a team. • Ability to both prioritize, as well as review, record and organize data from a variety of sources. • Working familiarity of Agency Management Systems (QQ is a plus) • Active P&C Insurance licensed in the State of Massachusetts • Familiarity with the Massachusetts Registry of Motor Vehicles (RMV) system • Fluent in Spanish • Bachelor's degree

🏖️ Avantages

• Competitive compensation package to include: Base salary • Performance-based increases and bonus opportunities • 401k with up to a 4% company match (after 90 days) • Comprehensive health, dental and vision benefits with company contributions for both employees and their dependents • Group life insurance, short and long-term disability as well as accidental death insurance fully paid by Ironside • Generous flexible time off plan as well as paid holidays • Parental leave • 100% remote work environment, providing necessary equipment to help create your ideal workspace