Operational Inside Support Representative

🕒 il y a 1 mois

🌵 Arizona – Distant

🌵 Arizona – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

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iT1

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2003

🏢 Entreprise

Enterprise • IT Services • Cloud Services

iT1 est un fournisseur global et complet de solutions technologiques basé à Tempe, AZ. Spécialisé dans la fourniture de solutions informatiques avancées telles que les services cloud, la cybersécurité, les infrastructures de communication et de collaboration. L'entreprise propose un portefeuille complet de services, y compris la configuration informatique, la surveillance et la gestion informatique, à des secteurs variés tels que commercial, santé, organisations à but non lucratif, secteur public et gouvernement. Avec une expertise étendue dans les outils Microsoft, iT1 aide les organisations à optimiser leurs opérations et à valoriser leurs investissements IT grâce à des services professionnels et gérés.

Description

• Provide overall excellent customer service to help complete any customer requests and resolve potential issues • Support the sales team by overseeing the order process within our internal systems • Providing shipment tracking information to customers and Account Managers • Work with the Accounting department in supporting accounts payable and receivable processes • Work with customers and manufacturers to facilitate return requests Order modifications/changes • Produce and distribute internal and external reports as needed • Pricing, sourcing, quoting, and deal registrations • Process shipping label request • Perform other duties as needed

🎯 Exigences

• Experience in pricing, sourcing, quoting, and deal registrations at a Value Added Reseller within the Channel required • Excellent communication skills, both written and verbal • Possess high-level organization and time-management skills • The ability to work quickly and accurately in both independent and team situations • Strong computer skills, including Microsoft Office and Excel • The aptitude for learning new systems and software quickly • Financial skills and background • The ability to juggle a variety of tasks at the same time • Demonstrated consistency in values, principles, and work ethic

🏖️ Avantages

• Medical, dental, and vision benefits with highly subsidized premiums • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off • 401(k) Plan with employer match • Onsite Fitness Center • Onsite Monthly Massages