Senior Manager, Customer & Experiential Marketing

🕒 il y a 7 jours

🇺🇸 États-Unis – Télétravail

💵 $160 500 - $194 500 / an

⏰ Temps Plein

🟠 Senior

🎡 Marketing

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Jasper, pas via un site d'emploi

Repérée par Remote Rocketship il y a 7 jours

Toujours ouverte sur le site de Jasper. Vérifiée il y a 5 heures.

Logo of Jasper

Jasper

51 - 200 employés

Fondée en 2021

🤖 Intelligence artificielle

📣 Marketing

☁️ SaaS

Artificial Intelligence • Marketing • SaaS

Jasper est une plateforme d'intelligence artificielle générative conçue spécifiquement pour les spécialistes du marketing. Elle permet aux équipes marketing de disposer d'outils et d'applications IA avancés qui s'intègrent parfaitement aux flux de travail et systèmes marketing existants. Jasper se concentre sur l'amélioration de l'efficacité et de l'efficience marketing en proposant des outils tels que des chatbots IA, l'édition d'images, l'édition de documents et des fonctionnalités de gestion de la marque. La plateforme est fondée sur une base de sécurité et de conformité, garantissant une protection de niveau entreprise tout en exploitant l'IA pour le succès du marketing. Jasper offre également des ressources éducatives et un soutien communautaire pour aider les utilisateurs à maximiser les capacités de la plateforme.

Description

• Own Jasper’s customer story pipeline from sourcing through legal and brand approval to publication • Publish four customer stories per quarter and build a bench of referenceable accounts • Own the reference database and matching process for Sales and Customer Success • Recruit, brief, and prepare customers for analyst evaluations, research, and press • Use AI for first drafts, transcript synthesis, and asset variants • Own the byline, webinar, podcast, and joint-session calendar • Partner with Content & Communications and agencies to publish on schedule • Supply customer insights and story material to the community hub and self-paced learning team • Run four User CABs and two Executive CABs annually • Design sessions, run-of-show, speaker recruitment and preparation, content, and post-event asset capture • Program for 30-40 practitioners from Top 100 and strategic accounts • Develop customer on-site workshop programming with Customer Success • Create content for trends dinners and customer webinars • Deploy proof assets and customer champions across pre-sale and post-sale programs • Design cross-pollination between experiential moments and prospect/customer conversations • Identify notable account activity before renewal conversations • Measure product behavior change at 90 days and pre/post usage deltas • Report quarterly on account coverage, stakeholder depth, GRR, expansion and services pipeline, and advocacy conversion • Partner with Marketing Operations and Revenue Operations on the scorecard and advocacy definitions

🎯 Exigences

• 8-12 years in customer marketing, advocacy, content marketing, or communications at a B2B SaaS company, with meaningful enterprise experience • Portfolio of customer stories sourced and shepherded through enterprise legal, brand, and communications approval • Experience running a high-touch, executive-level in-person program, such as an advisory board, customer council, or summit • Strong writing and editorial instincts • Comfort with senior stakeholders, from CMO-level customers to company executives • AI-forward operating style and experience using AI to remove production work • Measurement fluency with cohort comparisons, usage data, and attribution • Cross-functional credibility with Sales and Customer Success • Familiarity with martech or AI category and experience with analyst relations • Must be located in the continental United States • Must be legally eligible to work in the United States • Role requires at least two years of valid U.S. work authorization

🏖️ Avantages

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families • 401(k) program with up to 2% company matching • Equity grant participation • Flexible PTO • FlexExperience budget ($900 annually) • FlexWellness program ($1,800 annually) • Generous budget for home office set up • $1,500 annual learning and development stipend • 16 weeks of paid parental leave

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