Account Director

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Franke Group

Site WebLinkedInTous les Emplois

5001 - 10000 employés

👥 RH Tech

🤖 Intelligence artificielle

🤝 B2B

HR Tech • Artificial Intelligence • B2B

Le groupe Franke est une entreprise spécialisée dans la fourniture de solutions de gestion du capital humain, avec un accent particulier sur le recrutement. Leur produit phare, SAP SuccessFactors Recruiting, utilise l'intelligence artificielle pour rationaliser le processus de recrutement, incluant le suivi des candidats, la diffusion des offres d'emploi et la gestion des relations avec les candidats. La plateforme vise à améliorer l'acquisition de talents en simplifiant le recrutement à l'échelle mondiale et en promouvant des pratiques d'embauche équitables, aidant ainsi les organisations à sécuriser les meilleurs talents pour leurs besoins.

Description

• Own and manage strategic relationships with key customer accounts, ensuring customer satisfaction and long-term partnership growth. • Serve as the primary point of escalation to resolve customer disputes, service issues, and internal alignment challenges. • Act as an information conduit between customers and internal stakeholders, including Regional, Corporate, Divisional, Franchisee, and National Franchisee organizations. • Bring customer insights back into the organization to inform product development, marketing strategy, and service improvements. • Develop and execute sales strategies to meet and exceed revenue targets, with a strong emphasis on emerging markets and market share expansion. • Review and establish monthly sales forecasting and project planning to support company sales budgets. • Partner with the VP of Sales to develop selling strategies and tactics for domestic and international markets. • Support international sales efforts in regions where no dedicated Sales Manager exists or involvement is limited. • Direct, coach, and develop outside sales and sales administration teams supporting key customer accounts. • Conduct performance reviews and support professional development through training, coaching, and individual development plans. • Foster a culture of accountability, recognition, collaboration, and continuous improvement across the sales organization. • Makes professional development a top priority to retain and grow our talent to include but not limited to ongoing training and development and individual development plan execution for each member of your team. • Review and manage team workload, promote cross-training, and ensure efficient information sharing and project execution. • Coordinate communication and execution between Sales, Sales Administration, Product Management, Segment Management, Manufacturing, Engineering, Accounts Receivable, Production Planning, Shipping, Information Systems, Service, Warranty, and Turnkey Installation teams. • Establish and maintain infrastructure and processes that support sales execution, installations, service, and warranty needs for key customer accounts. • Lead process improvement initiatives and corrective actions through structured problem-solving efforts. • Assist the VP of Sales with organizing sales meetings, national conventions, and customer-facing events. • Represent the company at customer meetings, conferences, conventions, and industry events. • Travel extensively within the U.S. and internationally to support customer relationships and sales growth initiatives. • Other duties as assigned.

🎯 Exigences

• Bachelor’s degree in related field; • Minimum six years’ prior related work experience.

🏖️ Avantages

• Free, On-Site Medical Clinic • Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1 • Free life insurance • 401k match up to 4% • Paid time off and 11 holidays.