Customer Success Specialist

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🏈 Alabama, Alaska, +36 états de plus – Distant

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $40 000 - $65 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

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Kadince

Site WebLinkedInTous les Emplois

11 - 50 employés

Les institutions financières accomplissent de nombreuses bonnes actions dans leurs communautés. Cependant, les logiciels qu'elles utilisent pour gérer leur engagement communautaire sont obsolètes et inefficaces.

Description

• Help customers with bugs and problems related to the software • Be part of the implementation process • Assist new Kadince customers in learning to use the software • Respond to customer needs via email, calls, and screen shares • Provide training sessions to customers as needed • Gather and send bug information to the development team

🎯 Exigences

• Willingness to learn new software and teach others how to use it • Ability to learn quickly • Compassionate and empathetic demeanor • Self-starter attitude • Open to feedback and accountability • Desire to improve listening and teaching skills

🏖️ Avantages

• Competitive pay • 401(k) matching • Generous paid leave • Insurance (medical, dental, vision, life, short-term disability) • Flex spending account • Celebrations of big events like birthdays and anniversaries • Final week of the year off for holiday cheer