Solutions Consultant

🕒 il y a 2 mois

🐊 Florida, North Carolina, +4 états de plus – Distant

🐊 Florida – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🤠 Texas – Remote ☕ Washington – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

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magicplan

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2010

☁️ SaaS

🤝 B2B

🏢 Entreprise

SaaS • B2B • Enterprise

magicplan est une plateforme SaaS mobile-first qui permet aux professionnels de capturer des espaces et de créer des plans d'étage, des croquis, des panoramas à 360°, des photos, des notes, des SOPs et des estimations directement depuis un smartphone ou une tablette. Elle simplifie les flux de travail entre le terrain et le bureau pour les équipes de restauration, de rénovation, d'inspection et de terrain, s'intègre avec des outils industriels comme Xactimate et CoreLogic, et fournit des services d'intégration, de support et des API pour aider les entreprises à accélérer la gestion des sinistres et la livraison des projets.

Description

• Lead technical orientations for newly qualified accounts, partnering with Customer Growth Advisors to ensure a smooth transition from qualification to activation while validating success outcomes, key stakeholders, and early growth signals. • Design, test, and iterate activation paths during the first 90 days, creating repeatable workflows that help customers embed magicplan into daily operations and realize measurable business value. • Actively prioritize high-impact accounts in partnership with Growth Advisors and your manager, making clear tradeoffs and confidently declining lower-impact requests to support scalable growth. • Provide technical onboarding, targeted training, and ad-hoc consultation for mature or at-risk accounts, translating product capabilities into practical, industry-relevant workflows. • Deliver structured, actionable feedback to the Solutions Consulting Manager and Product team, helping convert customer learnings into clearer activation paths and more scalable product experiences.

🎯 Exigences

• 3+ years of experience in SaaS as a Solutions Consultant, Implementation Specialist, Technical or Consultative Sales, or similar roles, with a track record of activating customers and influencing retention and/or expansion outcomes • You naturally spot and communicate growth signals (additional teams, workflows, locations, use cases), and you partner effectively with Growth Advisors to turn early wins into next-step recommendations. • You have (or are eager to gain) deep knowledge of the restoration industry, allowing you to anchor magicplan’s value to real-world efficiency gains. • Strong technical aptitude, with the ability to translate product capabilities into real business value. • Confident communicator, comfortable leading customer calls, orientations, and training sessions. • Collaborative by default, able to work closely with Growth Advisors, Product, and your manager in an evolving GTM environment. • Demonstrated comfort operating in ambiguity - able to make sound prioritization decisions with incomplete data and help define 'what good looks like' as processes evolve. • Highly organized, able to manage competing priorities while focusing on highest-impact work.

🏖️ Avantages

• Competitive Compensation – Your expertise is rewarded with a solid base salary, plus eligibility for bonus and commission opportunities. • 401k with employer match - To help you build long-term security • Comprehensive health coverage - Medical, dental, and vision insurance with part of the cost covered by the company. • Great Work-Life Balance - Juggling career, family, and social life should not be challenging. • Holidays / PTO - 20 vacation days on top of 11 federal holidays. • Flexibility & Autonomy – Work in a remote, async-friendly culture that values ownership and trust over constant supervision. • Learning & Development – Dedicated time and budget to invest in your personal and professional growth.