Junior Account Manager

🕒 il y a 2 mois

🇩🇪 Allemagne – Télétravail

💵 €32 400 - €80 000 / an

⏰ Temps Plein

🟢 Junior

💰 Responsable de comptes

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🗣️🇩🇪 Allemand requis

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marta

51 - 200 employés

Fondée en 2021

🏥 Santé

⚕️ Assurance santé

🧘 Bien-être

💰 Seed Round en 2023-08

Healthcare • Healthcare Insurance • Wellness

Dans un effort pour répondre aux pénuries croissantes sur le marché des soins aux personnes âgées, la plateforme en libre-service de marta permet aux familles et aux aidants de trouver et de se connecter avec leurs partenaires idéaux. Soutenue par une approche axée sur les données pour l'appariement, la plateforme apporte plus de transparence et d'équité à un marché traditionnellement dominé par des intermédiaires inefficaces et coûteux.

Description

• You are responsible for acquiring warm leads and supporting families. • You explain the marta platform to customers, provide technical support during the search, and are responsible for closing contracts through the platform. • You independently manage your client base and support the deployment of caregivers as the point of contact for relatives of those in care. • You maintain regular contact with families, conduct satisfaction surveys regarding the caregiver, assist with caregiver changes, and prepare quotes. • To continuously improve internal processes and the customer experience, you provide constructive feedback based on your experience.

🎯 Exigences

• German at C2 level is required. • Ideally, training as a nursing professional or a degree in social work, health management, or a comparable field. • Initial experience in sales, customer success, or account management is a plus — but not mandatory! • You have a winner's mentality: you are ready to learn quickly, push things forward, and go the extra mile for yourself and your team. • You enjoy making phone calls and can persuade with charm and authenticity.

🏖️ Avantages

• 27 days of vacation per year • Home office policy: you have the option to work from home up to two days per week. • Attractive office in the heart of Berlin with modern facilities and everything you need to work. • Regular team events and company celebrations.

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