Director, Professional Services Group

🕒 il y a 26 jours

🇺🇸 États-Unis – Télétravail

💵 $120 000 - $150 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

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Repérée par Remote Rocketship il y a 26 jours

Toujours ouverte sur le site de Martin & Company. Vérifiée il y a 1 heure.

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Martin & Company

51 - 200 employés

Fondée en 1993

💼 Conseil

📦 Logistique

🛡️ Assurance

💰 Private equity en 2024-02

Consulting • Logistics • Insurance

Martin & Company est une entreprise spécialisée dans les services d'assurance qui aide les assureurs et les MGA à commercialiser des produits d'assurance grâce au développement de produits, à la consultation actuarielle, aux dépôts d'État, à l'octroi de licences, à la conformité réglementaire et aux rapports bureautiques/statistiques. Ils développent également des logiciels cloud (OneView, MyCircular, FilingsDirect) pour simplifier les dépôts, la conservation des dossiers et la surveillance des bureaux. Avec une équipe de consultants seniors et un taux de réussite élevé en matière d'approbation, ils fournissent des solutions B2B technologiques dans tous les États et lignes de produits.

Description

• Lead discovery and scoping for new opportunities, defining client requirements, deliverables, and delivery assumptions • Represent the Professional Services Group in reviews of complex or nonstandard engagements before commitments are made • Own changes to engagement scope, partnering with Sales on pricing and with Operations on capacity and timing • Serve as the primary consulting contact and a trusted advisor for client accounts, including ongoing support for largest clients • Lead value-focused renewal conversations and identify follow-on work and opportunities to expand client relationships • Ensure every client sees measurable value from their engagement with Martin • Conduct quality reviews on large and first-time projects before delivery to clients • Maintain and improve quality checklists used on routine work, and capture lessons learned across engagements • Provide clearly scoped work to the Operations team regarding client deliverables • Collaborate with Operations, provide input on staffing for key accounts, and partner on milestones, expectations, and project health • Contribute to consulting methodologies, playbooks, and reusable assets • Identify services that could be standardized or productized • Mentor consultants in P&C domain knowledge and consultative skills

🎯 Exigences

• 10+ years of experience in P&C insurance, including at least 5 years leading client-facing consulting engagements • Deep knowledge of the insurance product lifecycle, including product development, regulatory compliance, and state filings • Proven success scoping complex engagements and managing scope throughout delivery • Executive presence and the credibility to advise, and constructively push back with, senior client stakeholders • A track record of setting clear standards and leading through others • Excellent written and verbal communication skills • Attention to detail and quality • Experience with simultaneously managing multiple projects and stakeholders • Experience at a consulting firm, carrier, or MGA serving multiple insurance lines • Experience supporting technology-enabled services, platforms, or software implementations • Experience building consulting methodologies, playbooks, or quality programs • Experience and desire to be a People Manager is a plus, as this role will grow to have direct reports

🏖️ Avantages

• Base salary plus bonus potential • Profit sharing • Health, dental, and vision insurance • 401(k) retirement plan options • Generous, flexible paid time off (PTO) policy • Fully remote work environment

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