Training & Enablement Manager – Individual Contributor

🕒 il y a 4 jours

🇺🇸 États-Unis – Télétravail

💵 $95 000 - $110 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of MDaudit

MDaudit

51 - 200 employés

Fondée en 1993

🏥 Santé

⚕️ Assurance santé

📋 Conformité

Healthcare • Healthcare Insurance • Compliance

MDaudit est une plateforme logicielle de conformité dans le secteur de la santé qui unifie la conformité de la facturation, le codage et l'intégrité des revenus en une solution unique. Elle aide les organisations de santé à minimiser les risques de conformité, à optimiser les revenus et à améliorer l'efficacité opérationnelle grâce à des stratégies basées sur les données et à l'automatisation des flux de travail. La plateforme de MDaudit est conçue pour divers types d'audit, y compris les audits planifiés, les évaluations basées sur les risques et les revues de qualité du codage, permettant aux prestataires de soins de santé de répondre efficacement aux complexités de la conformité de facturation.

Description

• Develop and deliver training and optimization programs involving complex or critical business processes and systems • Engage and collaborate with MDaudit clients to drive adoption and usage across the services suite • Collaborate with Implementation, Customer Success, and Product Management to create exceptional user experiences and success • Demonstrate subject matter expertise in the product, value proposition, industry, and best practices • Develop client-facing and internal training collateral • Design and coordinate product-related trainings, including new features and simulation activities in a demo environment • Implement training programs for all levels of staff within client organizations • Conduct needs assessments and formulate project plans • Analyze and identify methodologies to improve training offerings and materials • Maintain, edit, and customize lesson plans, user guides, instructor guides, and self-paced learning materials • Coordinate training logistics, scheduling, equipment, and attendance • Evaluate program effectiveness through class evaluations and analytics • Use technology to deliver high-quality, interactive training programs • Lead content development for the annual User Group Conference and Training Academy • Design and deliver service topics/frameworks aligned with organizational goals at a regular cadence • Provide onsite training with the Implementation team • Travel onsite for customer trainings • Manage a client book of business independently • Design and deliver classrooms, workshops, and optimizations based on organizational needs • Maintain the LEARN LMS platform • Train new staff members

🎯 Exigences

• Four-year college degree or equivalent related work experience • 4 years of experience in a training position • Demonstrated knowledge and proficiency in instructional design, including training, writing objectives, curriculum and lesson planning/design, implementation, and evaluation • 2 years demonstrated project management experience • 4 years of experience working within the healthcare industry • Experience overseeing information systems-based projects • Excellent knowledge and skill using Microsoft Office Suite • Approximately 30–40% travel, depending on business needs

🏖️ Avantages

• Medical, Dental & Vision Coverage • 401K with company match • Unlimited vacation policy • On-demand learning program • Career growth and advancement opportunities • Remote Cooking Classes, Yoga Sessions & Mixology Classes • Peer Nominated Awards & Recognition • Diversity and inclusion commitment

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