Associate Director, Patient Support Program Strategy, Oncology

Emploi pas sur LinkedIn

🕒 il y a 22 jours

🔔 Pennsylvania – Distant

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💵 $156 900 - $247 000 / an

⏰ Temps Plein

🟠 Senior

👔 Directeur

🦅 Parrain de Visa H1B

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👻 Score fantôme 11%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of MSD

MSD

10 000+ employés

Fondée en 1891

🏥 Santé

📦 Logistique

🧬 Biotechnologie

Healthcare • Logistics • Biotechnology

MSD est une entreprise biopharmaceutique leader, connue sous le nom de Merck & Co. , Inc. aux États-Unis, au Canada et à Porto Rico, et en tant que MSD à l'échelle mondiale. L'entreprise se concentre sur l'innovation scientifique pour fournir des médicaments et des vaccins face aux divers défis de santé, notamment l'oncologie, les vaccins, les maladies infectieuses et les maladies cardio-métaboliques. MSD opère plusieurs divisions, y compris la santé humaine, la santé animale et la recherche et développement. Avec environ 75 000 employés dans le monde et un important investissement dans la recherche et le développement, MSD s'engage à améliorer la santé mondiale grâce à ses avancées scientifiques. En outre, l'entreprise met fortement l'accent sur la diversité, l'inclusion et la responsabilité d'entreprise. Les opérations de MSD s'étendent dans le monde entier, offrant des opportunités dans de nombreuses régions et promouvant la diversité et l'innovation dans tous les aspects de son activité.

Description

• Define and evolve the Patient Support Program strategy, service model, and capabilities • Establish benefits investigation, case management, prior authorization support, affordability services, and patient support workflows • Design patient enrollment and multi-consent processes supporting patient services participation, data collection, patient engagement, and treatment initiation • Define brand-specific hub business rules, workflows, service requirements, and escalation pathways • Develop and oversee affordability strategy, copay program structure, and financial assistance solutions • Partner with the Patient Access Support Center of Excellence and vendors to translate program strategy into operational execution • Support vendor selection and oversee hub and affordability partner performance • Establish service expectations, performance metrics, governance processes, and continuous improvement plans • Establish performance measures and reporting requirements • Leverage patient and operational insights to identify barriers, optimize program effectiveness, and improve patient outcomes • Partner with Market Access, Patient Access Support Operations, Finance, Legal, Privacy, Compliance, Data & Technology teams • Ensure compliant implementation, operational readiness, and successful execution of patient support and affordability programs • Report to the Director, Patient Support Strategy Lead

🎯 Exigences

• Bachelor's degree or equivalent (BA/BS) • Minimum of 5 years of experience in pharmaceutical, biotechnology, or healthcare organizations • Experience spanning patient services, patient access, reimbursement support, affordability programs, or hub strategy • Experience designing, implementing, and optimizing patient support programs, hub services, affordability solutions, or patient access capabilities • Strong understanding of hub service models, payer dynamics, buy-and-bill reimbursement, medical benefit coverage, benefits investigation and verification, prior authorization, appeals, and patient enrollment requirements • Strong understanding of affordability program design, including copay program structures, financial assistance solutions, patient eligibility criteria, annual benefit limits, cost-share considerations, and program governance • Experience developing enrollment, consent, and patient data strategies, including patient support participation, privacy requirements, protected health information (PHI), and complex data management considerations • Strong strategic thinking and problem-solving capabilities • Ability to navigate ambiguity, resolve complex operational challenges, and translate strategy into execution • Excellent communication, collaboration, and stakeholder management skills • Ability to influence decisions and build alignment across a complex matrix organization • Experience supporting commercialization or launch of advanced therapies preferred • Experience working with pharmaceutical hub vendors, patient support providers, specialty pharmacies, reimbursement support organizations, or affordability vendors preferred • Deep understanding of oncology patient journeys, reimbursement pathways, specialty distribution models, and advanced therapy treatment ecosystems preferred • MBA or equivalent preferred • US and Puerto Rico residency required

🏖️ Avantages

• Annual bonus • Long-term incentive, if applicable • Medical healthcare benefits for employee and family • Dental healthcare benefits for employee and family • Vision healthcare benefits for employee and family • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate days • Sick days • Remote work arrangement • Accommodation during the application or hiring process, if needed

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