Manager, Coding Quality – Assurance

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

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nimble solutions

Site WebLinkedInTous les Emplois

1001 - 5000 employés

💸 Finance

💳 Fintech

☁️ SaaS

Finance • Fintech • SaaS

nimble solutions est une entreprise spécialisée dans les solutions en ligne innovantes, offrant des services liés au traitement des paiements, à la gestion des comptes et à la facturation. Elle utilise des technologies web pour fournir des plateformes efficaces et conviviales pour gérer les transactions financières et les comptes. La société vise à simplifier les processus complexes de facturation et de paiement pour les entreprises.

Description

• Manage all aspects of the coding quality program, including development and oversight of standard operating procedures, sampling methodology, scoring, and performance management processes • Monitor QA scores for offshore coding resources by specialty and client, ensuring accuracy and compliance • Provide feedback to operations teams and support the development of corrective action plans based on quality review outcomes • Analyze trends from prospective and retrospective reviews to identify educational needs and guide training initiatives for offshore coding staff • Develop and implement client-specific QA plans, including ongoing monitoring, remediation, and follow-up • Prepare client-facing reports that summarize quality scores, trends, and related action plans • Collaborate with business units to build an integrated team approach that supports both client requirements and coder performance • Serve as subject matter expert for coding inquiries, with expertise in Ambulatory Surgery Centers as well as Professional Fee Services

🎯 Exigences

• 5-7 years of coding experience • 1-2 years of leadership experience • 3 years of quality assurance auditing experience • Excellent communication and interpersonal skills required • Highly organized and task-oriented, with proven ability to manage multiple projects and competing priorities • Strong analytical skills with expertise in documentation review and data analysis • Demonstrated ability to work independently in a fast-paced, dynamic environment • Solution-oriented mindset with the ability to manage workflow challenges and resolve client or internal obstacles • Strong decision-making, critical thinking, and problem-solving abilities • Ability to direct and collaborate with internal and external stakeholders • Skilled in influencing and building trust with internal customers and key stakeholders • Effectively establish and build partnerships with external customers • Effective leadership capabilities with experience in developing and guiding high-performing teams

🏖️ Avantages

• Flexible work arrangements • Professional development opportunities