Director of Design, Strategy & Growth

🕒 il y a 13 jours

🇺🇸 États-Unis – Télétravail

💵 $185 000 - $210 000 / an

⏰ Temps Plein

🔴 Expert

🧐 Stratégie

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Nava

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2015

💼 Conseil

🏥 Santé

📦 Logistique

Consulting • Healthcare • Logistics

Nava est une entreprise technologique d'intérêt public qui conçoit, développe et exploite des services numériques modernes et des logiciels open-source pour les agences gouvernementales fédérales, étatiques et locales. Nava se concentre sur l'amélioration de la distribution des prestations sociales—comme l'assurance chômage, le SNAP, Medicaid, les subventions, et les services pour les anciens combattants—en créant des systèmes centrés sur l'humain, résilients qui s'adaptent à des millions d'utilisateurs et réduisent le travail manuel pour le personnel gouvernemental. L'entreprise développe également des outils et pilote des solutions activées par l'IA pour simplifier la vérification et l'administration des programmes tout en collaborant avec les agences pour moderniser l'infrastructure existante et améliorer les résultats pour les bénéficiaires.

Description

• Foster a collaborative and delivery-focused design culture, promoting a high standard of design excellence and user-centered thinking • Lead capabilities-focused professional development opportunities across the Design Org • Shape how the Design practice adopts AI, identifying opportunities, piloting approaches, scaling what works, and coaching Designers in building AI-informed workflows on their teams. • Collaborate with cross-functional teams, including product management, engineering, and business development, to ensure design is strategic in all phases of company growth • Stay up-to-date with design trends, industry standards, and emerging technologies to drive innovation • Manage a team of up to eight direct reports across multiple projects • Act as a sounding board for design team members at Nava, coaching them through challenges, helping to review and structure their work, and providing coverage when necessary • Guide teams in applying Nava's cross-functional delivery model and human-centered system integration expertise to build modern, user-centered products that achieve strong outcomes for clients. • Other duties as required • Actively contribute to Nava's decisions on which strategic work to pursue • Contribute directly to business development through activities such as proposal development, solutioning, reviews, tech challenges, or market research presentations • Identify, develop, and scale new Delivery capabilities in the Design Org • Serve as a strategic partner by influencing and shaping Nava’s approach to growth

🎯 Exigences

• A skilled practitioner with deep experience in creative, strategic, technical, managerial, and operational aspects of human-centered design at scale • A proven leader who has experience managing complexity, developing strategy, and conducting long-term planning • In-depth experience cultivating strong relationships with external stakeholders and partners • 10+ years of experience as a human-centered design practitioner • 5+ years of direct people management experience and team leadership • Communicates with clarity and credibility in all channels and formats, across audiences including executive leadership, external clients, peer collaborators, direct reports, and cross-functional delivery teams • Ability to develop, build, and maintain productive relationships at all levels of leadership, management, and the organization.

🏖️ Avantages

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus • Parental leave — paid time off for new parents, plus weekly meals delivered to your home • Wellness program — full platform offering physical, mental, & emotional health resources & support tools • Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers) • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities • Home office setup — company laptop & setup assistance provided via Staples for remote work needs • Utility support — monthly reimbursement to help offset eligible home office utility expenses • Learning opportunities — internal training programs and resources to help grow your professional skills • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs • Referral bonus — get rewarded when you refer great people who join the Nava team • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care