Key Account Manager – UK

Emploi pas sur LinkedIn

🕒 il y a 10 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Nemetschek Group, pas via un site d'emploi

Repérée par Remote Rocketship il y a 10 jours

Toujours ouverte sur le site de Nemetschek Group. Vérifiée il y a 26 minutes.

Logo of Nemetschek Group

Nemetschek Group

1001 - 5000 employés

Fondée en 1963

🏗️ Construction

☁️ SaaS

🤝 B2B

💰 IPO en 2002-01

Construction • SaaS • B2B

Nemetschek Group est un éditeur de logiciels allemand qui développe et commercialise des solutions numériques pour le secteur de l’architecture, de l’ingénierie et de la construction (AEC), sur l’ensemble du cycle de vie des bâtiments. Ses produits couvrent les workflows de CAO/BIM, de planification, de conception, de construction et d’exploitation des bâtiments. Ils sont proposés sous forme de logiciels desktop, cloud et collaboratifs destinés aux cabinets professionnels et aux équipes projet.

Description

• Own a portfolio of strategic UK customers as their primary post-sale contact • Build relationships with senior stakeholders • Develop account plans covering customer success, adoption, renewals and growth • Use account-health signals to address risks early • Drive customer outcomes through best practice in room and equipment data, BIM-linked workflows and information handover • Identify and close expansion opportunities across projects, business units and enterprise rollouts • Pursue new customers where possible • Lead executive business reviews and commercial discussions to demonstrate value, secure renewals and grow net revenue retention • Coordinate implementation, consulting, support, product and sales colleagues to deliver a consistent customer experience • Represent customer needs internally and feed insights into the product roadmap and go-to-market activities

🎯 Exigences

• At least five years in key account management, customer success or similar SaaS or enterprise software roles; preferably 7–10+ years managing senior or strategic accounts • Proven success retaining and growing complex, multi-stakeholder accounts, ideally in AECO, construction technology, design/BIM software or adjacent sectors • Strong commercial judgement and confidence in renewals, negotiation, expansion and relationship management • Relevant architecture, engineering or construction industry background, with an understanding of digital construction, BIM, building data or owner-operator needs, or the ability to learn quickly • Alternatively, senior construction, engineering or architecture professionals with a strong project management and/or consultancy background who would like to switch into account management • Fluent English and excellent communication, presentation and stakeholder-management skills • Self-driven, structured approach, confidence working autonomously and proactive approach to winning business • Willingness and ability to travel regularly across the UK and abroad in Europe • Experience working with public-sector organisations, large private owners, contractors or consultants in the UK built environment (nice to have) • Educational background in architecture, construction or engineering (nice to have); extensive experience is considered in place of a degree • Additional European languages (nice to have)

🏖️ Avantages

• Competitive compensation package with performance-based incentives • Flexible working arrangements • Collaborative, international team culture backed by the Nemetschek Group

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