Senior Engagement Manager

🕒 il y a 3 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

👔 Manager

👻 Score fantôme 12%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Network to Code

Network to Code

51 - 200 employés

Fondée en 2014

🏢 Entreprise

☁️ SaaS

💼 Conseil

Enterprise • SaaS • Consulting

Network to Code est une entreprise qui développe et soutient Nautobot, une plateforme open-source sur la source de vérité du réseau (NSoT) et l'automatisation de réseau. Ils proposent Nautobot Cloud (une offre SaaS hébergée dans le cloud), des éditions autogérées pour les entreprises, ainsi que des services professionnels/gérés incluant le conseil, la mise en œuvre, le support, la formation et les certifications. La société met l'accent sur l'automatisation réseau basée sur les données, la transformation NetDevOps, l'automatisation des flux de travail et le développement open source axé sur la communauté ; ils fournissent également des applications Nautobot préconstruites et des outils assistés par IA pour accélérer les résultats de l'automatisation des réseaux.

Description

• Lead key client engagements through successful outcomes alongside Network to Code’s Managing Consultants • Perform Agile coaching and champion Agile transformation for large clients • Develop and execute strategies enabling clients to achieve expected business outcomes from network automation • Coordinate, track, and communicate project-related efforts in alignment with established processes, best practices, and Agile principles • Measure and monitor client satisfaction and initiative health • Identify issues proactively and coordinate remediation with project teams • Own internal Network to Code aspects of successful project delivery • Manage team communications, structure, and staffing across project stages • Manage project problems, challenges, and escalations • Deliver executive-level verbal and written summaries of accomplishments, active work, risks, blockers, dependencies, and required client interventions • Identify and manage dependencies across teams • Identify risks, anticipate consequences, and develop contingency plans • Remove impediments, mediate conflicts, facilitate decision-making, and drive resolution • Prioritize tasks and workload and determine scope, budget, and calendar trade-offs • Identify process and delivery gaps and work with Network to Code teams to resolve them • Collaborate and coordinate with the Network to Code project execution team • Build high-trust relationships with client teams, especially stakeholders and leaders • Report to the PMO Manager

🎯 Exigences

• Minimum 5 years of experience managing customer-facing projects • Strong engagement/project management skills, including conceptualization, analysis, driving alignment, resource planning, milestone and objective management, and Agile practices • Ability to coordinate simultaneous projects and organize diverse team members, including developers, engineers, and clients • Ability to multitask, prioritize, coordinate activities to meet multiple Agile deadlines, and work well under pressure • Ability to work remotely and independently • Track record of facilitating successful outcomes by developing teams that work well together • Experience handling resistance constructively and professionally in challenging circumstances • Strong situational awareness, foresight, and ability to identify, plan for, and resolve delivery dependencies and risks • Excellent written and verbal communication • Initiative to organize and align teams for focused delivery • Entrepreneurial mindset and extensive experience in an agile/adaptable environment • Strong presenting, listening, comprehension, verbal, written communication, and documentation skills • Familiarity with Jira and the software development lifecycle • Relevant start-up experience preferred, not required • Must be authorized to work in the United States for any employer without sponsorship

🏖️ Avantages

• Discretionary bonuses • Option grants • Comprehensive benefits package • Virtual team events and happy hours • Opportunities for mentoring, collaboration, learning, growth, and innovation

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