Customer Success Manager

Emploi pas sur LinkedIn

🕒 il y a 5 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Nevis

Nevis

- employés

📱 Médias

👥 B2C

Media • B2C

<Nevis> Nevis est un site web de contenu adulte en langue russe qui publie et agrège des vidéos pornographiques explicites et des galeries de photos à travers de nombreuses catégories et fétiches. Le site semble proposer le streaming gratuit, des placements publicitaires et des fonctionnalités de comptes utilisateur, ciblant les consommateurs adultes de divertissements sexuels en ligne. Le contenu répertorié est explicite et diversifié, se concentrant sur les médias destinés aux consommateurs plutôt que sur les produits ou services d'entreprise.

Description

• Own the relationship with Nevis’ actual daily users, from onboarding to power-user award. • Build processes and tools to monitor and drive engagement with our products. • Research all the possible ways in which Nevis works and does not work for our customers. • Document and introduce new products and features to customers. • Collect, structure and deliver insightful product feedback to stakeholders. • Provide relevant insights to help founders and team prioritize at all levels.

🎯 Exigences

• 4+ years of experience in strategy consulting or in client-facing roles within high-growth tech companies. • Excellent communication skills and exceptional EQ: empathic, thoughtful and to the point. • Practical problem-solver. • Obsession with productivity - Both personal and professional. • Enjoy spending time with others and helping them do their best work. • Excited about the Wealth Management industry.

🏖️ Avantages

• Private medical insurance. • Competitive salary and benefits package, including company equity.

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