Yacht Insurance Customer Service Representative

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🐊 Florida – Distant

🐊 Florida – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

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Newcoast

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2000

💸 Finance

👥 B2C

Finance • B2C

Newcoast est une entreprise de services financiers et d'assurance spécialisée dans les prêts et les assurances pour les véhicules de loisirs, y compris les bateaux, yachts, camping-cars et mobil-homes. Ils opèrent comme un courtier/point d'accès à un large réseau de prêteurs et de compagnies d'assurance, offrant des décisions de financement rapides, des taux compétitifs et un soutien personnalisé aux acheteurs consommateurs. Newcoast se positionne comme une équipe spécialisée aidant les clients à obtenir un financement et une protection pour les véhicules de loisirs et les excursions.

Description

• The position of Yacht Insurance CSR at Newcoast is responsible for the development and servicing of new clients and existing client policies for Yacht, boat, and other insurance lines. • Work with Producer in developing business leads. • Assist in the marketing process, sending request to quotes to carriers. • Learning the carrier appetites and coverage options offered by carriers. • Document file with all communication. • Work with Producer to develop quotes by communication with carriers and referral sources or clients. • Create proposal and comparison. • Build and maintain strong positive relationships with existing clients. • Work with insurance advisors to solve customer issues to ensure 100% customer satisfaction. • Increase Newcoast’s reputation as the premier provider of marine insurance services. • Work closely with carriers, sales and management to maintain a high renewal retention rate and superior FANS scores.

🎯 Exigences

• Minimum of 5 years experience in insurance or marine industry roles preferred with an excellent understanding of customer service, coverages and insurance operations. • Resident Property & Casualty agent (2-20 or 4-40) license required in candidate’s home state with ability to add non-resident licenses where necessary. • Experience and understanding of Applied EPIC, CRM systems, analytics and other commonly used customer service tools. • Good knowledge of MS Office including Word, Excel and PowerPoint. • The ideal candidate is a personable, friendly, outgoing, insurance advocate. Pro-active, organized, results driven, meets deadlines, self-driven, collaborative, technically savvy. • This person must have strong written and verbal communication skills. • This person is charismatic, friendly, and upbeat with ability to build rapport with clients quickly. • The ideal candidate has experience and interest in recreational boating.

🏖️ Avantages

• Newcoast uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. • Equal Opportunity Employer.