Strategic Account Manager

🕒 il y a 4 mois

❄️ Minnesota – Distant

❄️ Minnesota – Remote

💵 $83 800 - $104 750 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

💰 Responsable de comptes

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Nilfisk

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1001 - 5000 employés

Nilfisk a été fondée en 1906 par l'ingénieur danois P.A. Fisker. Aujourd'hui, l'entreprise est un fournisseur mondial de premier plan d'équipements et de services de nettoyage professionnel. Plus de 90 % des ventes sont destinées aux professionnels tandis que le reste de l'activité, visant les consommateurs, couvre les équipements d'entretien des sols, les aspirateurs et les nettoyeurs haute pression.

Description

• Grow Existing Customers • Build and expand relationships within existing national accounts, engaging with multiple stakeholders to understand their operations, challenges, and strategic goals. • Identify new opportunities within established customers to drive additional revenue growth. • Leverage insights from internal KPIs, dashboards, and performance programs to identify areas of improvement and ensure customer success. • Act as the key liaison between the customer and internal teams, ensuring needs and pain points are clearly communicated and addressed. • Gain New Customers • Prospect and develop new strategic account partnerships. • Build credibility quickly through thoughtful discovery, business acumen, and an understanding of floorcare and industrial equipment. • Collaborate with internal teams to develop tailored proposals and solutions that meet customer needs and create long-term value. • Retain & Strengthen Relationships • Ensure exceptional customer satisfaction by delivering consistent, responsive service and follow-up. • Anticipate potential challenges and proactively resolve issues before they escalate. • Deepen partnerships through regular engagement, business reviews, and ongoing communication of performance outcomes and innovation opportunities. • Drive Innovation & Continuous Improvement • Engage customers in meaningful conversations around emerging needs, trends, and technologies. • Partner cross-functionally to translate customer insights into product development opportunities. • Showcase innovative solutions and demonstrate ROI to key decision-makers.

🎯 Exigences

• Bachelor’s degree in Business or related field (or equivalent experience). • Minimum 7+ years of strategic or national account sales experience, preferably in industrial, retail, or janitorial/sanitation sectors. • Proven success managing National or Global accounts within complex organizations. • Demonstrated track record of meeting and exceeding sales goals. • Strong understanding of industrial operations, logistics, and floorcare solutions. • Experience using Salesforce CRM for account management, forecasting, and reporting. • Excellent communication, presentation, and negotiation skills. • Strategic thinker with strong problem-solving abilities, able to ask the right questions and lead consultative discussions. • Strong cross-functional collaborator — comfortable working with operations, service, and marketing to deliver holistic solutions. • Self-motivated, organized, and disciplined — able to work independently without micromanagement. • Must exemplify and embrace Nilfisk Behaviors. • Willingness to travel domestically up to 40%.

🏖️ Avantages

• Health, Dental, Vision • Basic and Supplemental Life • Critical Illness and Accident Insurance • Flexible Spending Accounts • Health Savings Account with Company Contribution • 401K with Company Match • Long and Short Term Disability • Employee Assistance Program • Legal Plan • Parental Leave • Paid Vacation and Sick Time • Paid Volunteer Day • Tuition Reimbursement • Wellness Reimbursement • Scholarship opportunities