Regional Service Process Enablement Manager

🕒 il y a 4 jours

🏖️ New Jersey, Massachusetts, +2 états de plus – Distant

🏖️ New Jersey – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote

💵 $88 819 - $157 155 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Nissan Motor Corporation

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1933

🚘 Automobile

🏭 Fabrication

🤝 B2B

💰 Post-IPO Debt en 2022-11

Automotive • Manufacturing • B2B

Nissan Motor Corporation est un constructeur automobile mondial dont le siège est situé à Yokohama, au Japon. Depuis sa fondation en 1933, Nissan a toujours donné la priorité aux besoins des clients et à l'innovation dans la fabrication de véhicules et les technologies. L'entreprise emploie plus de 133 580 personnes dans le monde entier et s'engage à encourager un lieu de travail diversifié et inclusif tout en favorisant les avancées dans l'ingénierie automobile et les services.

Description

• Lead field-team efforts to implement end-to-end dealer- and customer-focused service processes, especially Video Multi-Point Inspections (Video MPI) • Transform strategy, data insights, and field feedback into practical, scalable service-process models • Evaluate market readiness and prioritize dealers for implementation • Guide dealers through operational and behavioral changes needed for consistent adoption • Mentor field and dealer employees and help overcome implementation barriers • Collaborate with field operations, service operations, parts, training, analytics, and communications • Capture dealer use cases, execution patterns, and performance outcomes to build scalable best-practice libraries • Deliver and refine training, coaching, and support materials • Train internal teams, regional leadership, and dealer personnel • Mentor field staff to influence dealer leadership and drive process improvement • Identify, recommend, and implement tools, workflows, and process improvements • Design and iterate pilots, recommending whether to scale, pause, or adjust based on outcomes • Align improvement efforts with Nissan and departmental strategies • Develop performance stories and communication mechanisms sharing progress, lessons learned, and insights

🎯 Exigences

• Bachelor’s degree OR 8 years of equivalent experience in lieu of a degree required • Substitute experience for the degree is in addition to the experience required for the role • Minimum of six years of professional experience • Dealers contact experience, such as DTSM, FOM, DOM, or FSM roles, strongly preferred • Familiarity with dealership operations and parts and service field functions strongly preferred • Experience in a dealership, region, headquarters, or manufacturing environment at the Analyst, Regional Manager, or similar level • Strong understanding of vehicle repair, mechanical operations, and fixed operations • Project management knowledge • Organizational and analytical skills • Oral and written communication proficiency • Ability to independently prioritize and organize workload in a virtual, minimally supervised work environment • Ability to remain objective and consider others’ opinions and perspectives • Ability to influence others through dealership knowledge, recommendations, clear communication, honesty, and follow-up • Persistence and focus on achieving results despite resistance or setbacks • Ability to present ideas and analysis clearly and appropriately for the audience • Situational awareness and judgment • Advanced knowledge of Word, Excel, PowerPoint, and other applications for producing non-standard, creative products • Motor Vehicle Report required • Willingness and ability to travel up to 50%, including day and overnight travel • Must be legally authorized to work in the United States • Successful completion of drug and background screenings required

🏖️ Avantages

• Career growth and continuous learning opportunities • Diverse career paths and cross-departmental moves • Innovative learning platforms • Seminars and leadership training • Tuition reimbursement programs • Medical benefits • Mental health benefits • Parental leave • Retirement savings • Employee Lease Program discounts • Vehicle Purchase Program (VPP) perks