Client Relationship Manager

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

💵 $70 000 - $95 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Nova 401(k) Associates

Nova 401(k) Associates

51 - 200 employés

💸 Finance

Finance

Nova 401(k) Associates est une société nationale d'administration tierce (TPA) spécialisée dans la fourniture de services personnalisés de conception de plans de retraite et de conformité pour les chefs d'entreprise et les conseillers financiers. L'entreprise gère plus de 7 500 plans de retraite, incluant les plans 401(k), 403(b), et à prestations définies, représentant plus de 9 milliards de dollars d'actifs de plans de retraite. Nova 401(k) Associates offre des webinaires éducatifs, des ressources et des consultations personnalisées pour aider à la compréhension et à la gestion des plans de retraite. Ils sont dédiés à une communication efficace et à la fourniture de services de qualité à leurs clients.

Description

• Maintaining client and advisor relationships with a high client retention rate • Maintaining a caseload of about 90 – 110 full-service partner level clients • Managing and prioritizing workload towards weekly goals in a results-oriented team environment • Working with other TPAs, recordkeepers, and advisors to ensure a great client experience • Performing work according to AFS policies and procedures • Consulting with clients regarding plan operation and design • Identifying and assisting in resolving issues related to plan administration • Monitoring recordkeeper message boards • Monitoring notice deadlines and ensuring notices are distributed timely • Reviewing and approving participant transactions • Reviewing annual non-discrimination testing • Reviewing and electronically filing the Form 5500 and other government forms

🎯 Exigences

• Five or more years of 401(k) plan administration experience • Superior knowledge of ADP/ACP, 415, 410(b), Top Heavy, and 401(a)(4) non-discrimination testing • NIPA credential, ASPPA credential, or a 4-year college degree • Excellent written and verbal communication skills • Excellent time management, organizational skills, and ability to multi-task • Ability to proactively and independently manage a book of business • High level of critical thinking • Committed to lifelong learning and coachable • Must have a clean background check (including a clean credit history check)

🏖️ Avantages

• Medical, dental, disability, and life insurance • Paid time off • 401(k) plan with employer match

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