Portfolio Services Coordinator

🕒 il y a 29 jours

🇺🇸 États-Unis – Télétravail

💵 $18 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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OPENLANE

Site WebLinkedInTous les Emplois

1001 - 5000 employés

🚘 Automobile

🏪 Place de marché

🤝 B2B

💰 €10 000 000 Venture Round - OPENLANE en 2008-12

Automotive • Marketplace • B2B

OPENLANE est une entreprise qui développe et gère des places de marché numériques en gros et des services complets pour les véhicules d'occasion. Elle exploite des marchés nationaux et régionaux aux États-Unis, au Canada et en Europe, fournit des plateformes technologiques (simulcast d'enchères, remarketing, inventaire/inspection et outils de données/prix des véhicules) et offre des services financiers et auxiliaires (financement de stock/inventaire, expédition, récupération et services de titre/remarketing) principalement destinés aux concessionnaires, prêteurs et clients de véhicules commerciaux. L'entreprise se positionne en tant que place de marché automobile B2B et prestataire de services en gros.

Description

• Oversee day-to-day portfolio service operations • Monitor vendor performance • Serve as a key point of contact for client inquiries and issue resolution • Ensure service excellence and adherence to established client and vendor Service Level Agreements (SLAs) • Monitor and analyze portfolio performance, holdings, and transactions • Conduct reconciliation and quality control checks on active assignments • Assist with portfolio guideline monitoring • Support client service teams by responding to portfolio-related inquiries • Maintain accurate records of portfolio activity and documentation • Perform general administrative and operational functions supporting the Portfolio Services team • Coordinate daily workflows to meet deadlines • Document portfolio activities according to organizational standards • Implement efficiency improvements and assist with automation initiatives • Collaborate with client service teams, internal operations groups, and external vendors

🎯 Exigences

• High School Diploma or equivalent is required • Proven experience in operational administration, portfolio services, or a related coordinator role • Strong baseline understanding of SLA management and compliance standards • Demonstrated ability to prioritize daily workflows and meet strict operational deadlines • Knowledge of portfolio service operations and guideline monitoring • Knowledge of portfolio performance, holdings, and transaction analysis • Knowledge of internal policies, client mandates, and regulatory requirements • Experience with operational execution and SLA management • Experience with workflow coordination and daily prioritization • Experience with client service support and issue resolution • Experience with process improvement and automation initiatives • Proficiency in tools used for tracking, documenting, and maintaining portfolio activity • Strong administrative and technical workflow management capability • Prior experience within automotive, wholesale, or logistics portfolio management is nice to have • Experience assisting with process automation or system migration initiatives is nice to have

🏖️ Avantages

• Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement