Senior Director, Restaurant Sales and Services

🕒 il y a 26 jours

🇺🇸 États-Unis – Télétravail

💵 $190 000 - $210 000 / an

⏰ Temps Plein

🟠 Senior

🤑 Commercial

🗣️🇺🇸🇬🇧 Anglais requis

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OpenTable

1001 - 5000 employés

Fondée en 1998

🍽️ Alimentation et boissons

🏨 Hôtellerie

📦 Logistique

💰 €36 000 000 Series C en 2000-09

Food & Beverage • Hospitality • Logistics

OpenTable est un service de réservation de restaurants en ligne qui permet aux utilisateurs de découvrir et de réserver des tables dans des restaurants à travers le monde. La plateforme offre une liste exhaustive d'options de restauration dans diverses villes, aidant les clients à explorer des lieux populaires et des expériences culinaires uniques. OpenTable collabore également avec des restaurants pour fournir un logiciel de gestion des réservations qui optimise le placement, suit les préférences des clients et offre des outils marketing pour améliorer les opérations des restaurants. Le service étend son impact social en participant à des initiatives telles que le soutien à des projets contre l'itinérance via des dons de clients.

Description

• Drive revenue growth, customer acquisition, and account retention across the US Growth business with full P&L responsibility • Develop, mentor, and nurture a high-performing, dispersed team of Directors and District Managers leading pre- and post-sales teams in a hybrid sales model • Source and implement technology-driven innovations to improve the sales process and customer experience from pre-sale to post-sale • Partner with Product, Marketing, Finance, and Operations to influence corporate initiatives and pricing strategies • Use data analysis and sales modeling to generate insights, optimize resource allocation, and adapt tactical plans for scalable growth • Represent the organization as an industry leader and primary escalation point for high-value accounts • Serve as a strategic cross-functional leader expanding and maintaining OpenTable’s restaurant network in US growth markets • Act as a business partner to the executive team, shaping pricing strategies and corporate initiatives

🎯 Exigences

• 10+ years of sales leadership experience as a Sr. Director or Director, building and leading business development teams or running business units • Proven track record of consistent sales success managing complex, high-value sales cycles with key or national accounts in a fast-paced technology, SaaS, or start-up environment • Deep understanding of the restaurant industry and customer trends • Ability to translate market dynamics into tactical business plans • Advanced analytical and strategic skills • Demonstrated ability in data-driven decision modeling, financial forecasting, and P&L management • Excellent written and verbal communication skills • Ability to lead multiple time-sensitive initiatives in parallel • Ability to travel 30-50% across US markets • MBA or equivalent practical experience preferred • Ability to lead with an entrepreneurial spirit and foster a positive, autonomous, and accountable team environment preferred • Experience navigating unstructured environments while maintaining a focus on continuous improvement and scaling operations preferred • High emotional intelligence and adaptability to resolve conflicts, foster team motivation, and drive cross-functional alignment preferred

🏖️ Avantages

• Work from (almost) anywhere for up to 20 days per year • Company-paid therapy sessions through SpringHealth • Company-paid subscription to Headspace • Annual company-wide week off a year • Paid parental leave • Generous paid vacation and time off for your birthday • Paid volunteer time • Development Dollars • Leadership development • Access to thousands of on-demand e-learnings • Travel Discounts • Employee Resource Groups • Competitive retirement and health plans • Quarterly sales bonus • Equity grant eligibility • Health benefits • Flexible spending account • Retirement benefits • Life insurance • Paid time off, including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays • Parental leave benefits

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