Technical Services Delivery Manager

🕒 il y a 28 jours

🏄 California, Illinois, +4 états de plus – Distant

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💵 $151 200 - $207 900 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

infoinfo

👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Palo Alto Networks

Palo Alto Networks

10 000+ employés

🔒 Cybersecurity

🏢 Entreprise

💰 €1 000 000 Seed Round - Morta Security en 2013-02

Cybersecurity • Enterprise

Palo Alto Networks est une entreprise mondiale de cybersécurité qui fournit des plateformes, produits et services impulsés par l'IA pour protéger les réseaux, les charges de travail cloud, les terminaux et les applications. Son portefeuille comprend des pare-feu de nouvelle génération, des offres SASE et Prisma Cloud (CNAPP), la suite des opérations de sécurité Cortex (XDR, XSOAR, XSIAM), ainsi que les services de renseignements sur les menaces et de réponse aux incidents de Unit 42. Palo Alto Networks aide les entreprises à sécuriser les déploiements d'IA, à automatiser les workflows SOC, et à prévenir, détecter et répondre aux menaces sophistiquées sur les environnements hybrides et multi-clouds.

Description

• Oversee a team of 10–15+ technical Professional Services Consultants and subcontractors • Drive deployment, upgrade, and strategic security engagements across the Palo Alto Networks Cortex product suite • Lead hiring, career development, capacity scheduling, performance management, and promotions • Oversee end-to-end service execution across SOC operations, endpoint protection, threat mitigation, cloud posture, runtime, AppSec, and automation workstreams • Partner with Sales and Account teams to scope engagements, generate SOWs, estimate LOEs, and pitch consulting and automation packages • Build strategic client relationships and serve as the primary escalation point for complex technical or operational issues • Manage partners and subcontractors, including onboarding, training, and quality standards • Partner with the PMO on project planning, service offering operationalization, and internal technical training content • Maintain project milestones, revenue targets, billable utilization, and customer satisfaction

🎯 Exigences

• 2+ years managing teams of 10+ technical resources • 5+ years delivering or supporting enterprise cybersecurity solutions • In-depth knowledge of SOC environments, Incident Response practices, Critical Security Controls, security engineering, SOAR operations, endpoint protection, and threat mitigation • Practical knowledge of AWS, Azure, and GCP • Knowledge of containerization, orchestration, AppSec, and CI/CD DevOps workflows • Base knowledge of the Palo Alto Networks Cortex product suite • Proficiency in Salesforce (SFDC), Clarizen, and G-Suite • Undergraduate or Master’s degree in Computer Engineering, MBA, or related technical field preferred • Ability to travel up to 20% across North America • CISSP, PMP, CCSP, or CISM preferred • Must not require immigration sponsorship; work visa sponsorship is not available

🏖️ Avantages

• Restricted stock units may be included • Bonus may be included • Employee benefits are offered (specific benefits not detailed) • Remote work arrangement

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