Customer Support Agent (French Speaker)

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Pandas

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2022

💰 €6 400 000 Pre Seed Round - Pandas en 2022-05

Pandas est une plateforme B2B qui offre des inventaires de qualité et des solutions de financement à plus de 10 millions de détaillants locaux non alimentaires. En agrégeant la demande et en optimisant toute la chaîne d'approvisionnement, Pandas permet aux PME de croître et de prospérer de manière numérique.

Description

• Utilize Pandas' AI-powered grading software to evaluate smart device condition and apply standardized grading criteria to accurately assess the condition of each device. • Oversee the performance of Pandas' retail and online service worldwide, ensuring seamless operations. • Serve as a point of contact for our business partners, resolving inquiries and concerns via the customer support application, email, or phone. • Guide partners through troubleshooting procedures to resolve issues efficiently. • Adhere to company policies and procedures to maintain quality standards.

🎯 Exigences

• Fluent in spoken and written French. • Proficiency in spoken and written English. • High school diploma or equivalent qualification. • Passion for smartphones and technology. • Willingness to learn and evolve. • Ability to work autonomously and efficiently, even in fast-paced environments. • Be able to work during French retail hours.

🏖️ Avantages

• Private health insurance • Self-development budget for online courses, books, summits, etc. • Refurbished smartphone and top of the line equipment • A great opportunity to grow at a fast scaling re-commerce startup