VP, UPS Operations

🕒 il y a 2 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🔴 Expert

⚙️ Opérations

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Pearce Services

Pearce Services

1001 - 5000 employés

🏗️ Construction

📦 Logistique

💼 Conseil

Construction • Logistics • Consulting

Pearce Services est un fournisseur national de solutions d'ingénierie, d'exploitation et de maintenance d'infrastructures critiques. L'entreprise conçoit, met en service, construit et maintient des réseaux de télécommunications (sans fil, filaire et fibre optique), des actifs d'énergie renouvelable (solaire commercial et à échelle de services publics, éolien, stockage d'énergie), des réseaux de recharge pour véhicules électriques et des systèmes de centres de données et installations critiques. Soutenue par CBRE et une grande main-d'œuvre sur le terrain à l'échelle nationale, Pearce fournit des services de maintenance préventive et prédictive, de surveillance à distance, de réparations à réponse rapide, ainsi que des services HVAC et électriques et des solutions d'alimentation ininterrompue clé en main pour maintenir les actifs en ligne et optimisés.

Description

• Lead Pearce's UPS business with full responsibility for nationwide financial and operational performance • Own the complete UPS P&L, including revenue growth, profitability, cost management, customer satisfaction, and service delivery • Lead field service operations, including technicians, dispatch, and service partner networks • Assume enterprise-wide responsibility for workforce planning, operational performance, financial results, and customer satisfaction • Drive operational performance across utilization, route efficiency, first-time fix rates, and SLA attainment • Provide leadership and oversight for UPS operations across all geographic regions, markets, and customer accounts nationwide • Partner with Sales and Business Development on national accounts, MSAs, and market expansion • Establish and execute national operating strategies for profitable growth, service excellence, and operational consistency • Build and scale a regional service partner ecosystem • Serve as executive escalation point for customer, quality, and service delivery issues • Develop leaders and build a high-performing, safety-first culture across a distributed workforce

🎯 Exigences

• 10+ years of experience in field service operations, UPS, power systems, battery storage, or related industries • Direct experience with UPS infrastructure and OEM ecosystems • Experience owning enterprise-level operational and financial performance across a national organization • Full accountability for revenue, profitability, staffing, and customer outcomes • Success leading multi-site or nationwide service operations across multiple regions, business units, or large-scale distributed workforces • Deep understanding of power electronics and distribution, UPS systems, generators, and/or critical electrical systems • Experience managing leaders of leaders and geographically dispersed teams, including field technicians and third-party service partners • Experience improving utilization, SLAs, and service efficiency • Executive presence to influence customers, partners, and senior leadership • Strong financial acumen, analytical skills, and data-driven decision-making capability • Experience working in a matrixed, high-growth environment • Experience scaling operations during rapid growth or transformation

🏖️ Avantages

• Competitive compensation • Medical, dental and vision insurance • Flexible spending accounts • HSA option • Paid vacation • Paid holidays • Company-matching 401(k) retirement plan • Life insurance • Tuition reimbursement • Professional development training • Company vehicle, phone, laptop, or tablet, as required for the role • Necessary tools and safety equipment

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