Advanced Specialist, Customer Success – Faculty Advisor, Business and Economics

Emploi pas sur LinkedIn

🕒 il y a 1 mois

⛰️ Colorado – Distant

⛰️ Colorado – Remote

💵 $68 000 - $73 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Pearson VUE

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1994

📚 Éducation

🛍️ eCommerce

☁️ SaaS

Education • eCommerce • SaaS

Pearson VUE est un leader mondial des tests informatisés, offrant une vaste gamme d'examens de certification pour divers secteurs. Ils soutiennent les candidats et les propriétaires de tests en proposant des ressources, des options de programmation et des aménagements spéciaux pour assurer un accès équitable aux tests. Leur mission est de responsabiliser les candidats et d'enrichir les communautés à travers la réalisation d'examens critiques qui valident les compétences et les connaissances professionnelles, contribuant à l'avancement des carrières et aux normes de l'industrie.

Description

• Partner with course-level administrators, providing discipline experience and digital product knowledge, to advise on the right integration of Pearson digital products and implementation that will best support teaching and learning goals • Consult on digital assessment, grading, and reporting strategies. Provide deep understanding and best practices of instructing with MyLab • Consult with customers on modifying or creating content • Create department-specific training resources such as videos, guides, and live as well as recorded webinars as needed • Consult with product teams to advise on products under development • Partner with Sales in campaigns, calls and meetings, demonstrations, and other sales enablement initiatives • Use a set of success metrics and reporting structures to provide customers as well as internal stakeholders with written documentation of the recommendations and evolution of the course design and implementation • Requires some travel to conduct face-to-face training and implementation workshops as well as attend relevant conferences and internal meetings.

🎯 Exigences

• Master's degree in assigned discipline area is required • At least 5 years of experience at the collegiate level or comparable is required • Power-user experience with Pearson MyLab preferred • Additional business education or credentials a plus • Experience at technical colleges, trade schools, or career and technical education centers a plus • AACSB knowledge and experience a plus • Quality Matters knowledge and experience a plus • Online teaching experience preferred • LMS Experience preferred • Experience with Copilot and other Generative AI tools a plus • Ability to engage with international customers in different time zones a plus • Experience presenting at conferences, department meetings, and events

🏖️ Avantages

• This position is eligible for Pearson’s annual incentive program.