Performance Excellence Manager

🕒 il y a 4 jours

🇺🇸 États-Unis – Télétravail

💵 $115 561 - $173 341 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Grifols

10 000+ employés

Fondée en 1909

🏥 Santé

🏭 Fabrication

🧬 Biotechnologie

Healthcare • Manufacturing • Biotechnology

Grifols est une entreprise mondiale de santé dédiée à l'amélioration de la santé et du bien-être des personnes à travers le monde. Elle se concentre sur le développement, la production et la distribution de médicaments innovants dérivés du plasma et a un engagement fort envers la recherche et le développement dans le secteur pharmaceutique. Grifols vise à fournir des solutions pour les patients atteints de maladies rares et de conditions chroniques, contribuant de manière significative au domaine de la biotechnologie et des soins de santé.

Description

• Define, document, and update enterprise process standards, playbooks, and operational models • Lead and support Lean Management System practices, including Standard Work, Leader Standard Work, Daily/Tier Management, Visual Management, Gemba, and structured problem solving/A3 • Partner with Operations leaders and Continuous Improvement teams to identify gaps, reduce variation, improve flow, and sustain improvements • Develop and maintain a compliance framework for standard models and operational and quality expectations • Establish and manage a maturity model assessing adoption of standard processes • Evaluate standardized processes for ongoing improvement while maintaining consistency and compliance • Use data, KPIs, and performance trends to identify opportunities, support root cause analysis, measure impact, and monitor sustainment • Assess donor-center operational processes across labor, marketing, customer service, compliance, training, and internal systems • Conduct process audits, operational reviews, and gap assessments • Design, develop, and facilitate Lean / Continuous Improvement training and capability-building programs • Coach leaders and teams in Lean principles, structured problem solving, and improvement methodologies • Support train-the-trainer and internal champion development • Develop and implement solutions for donor centers with non-conformance • Deliver training, communication, and coaching programs promoting standard-practice adoption • Collaborate with Operations, Quality, Training, and Remediation teams on new center openings, integrations, and remediation • Identify standardization opportunities within the center network • Identify, develop, implement, and monitor KPIs for project outcomes • Partner with analytics resources to support data-driven decision-making • Perform other tasks assigned by management

🎯 Exigences

• 4-year college degree in Business, Education, or Engineering • Prior training and certification as a Six Sigma Black Belt in root cause investigations is required • Minimum of 8–10+ years in Performance/Operational excellence, operational governance, or process management • Proven ability to develop and maintain enterprise standards and compliance frameworks • Experience in training or influencing people without authority • Hands-on experience implementing Lean / Operational Excellence practices in a multi-site operational environment • Strong facilitation, coaching, and change leadership skills • Experience developing and delivering Lean / Continuous Improvement training • Knowledge of safety, quality, and manufacturing programs • Understanding of continuous improvement methodologies • Excellent interpersonal and organizational skills; ability to manage multiple projects • Plasma collection background preferred • Lean Six Sigma Black Belt or equivalent advanced Lean / Continuous Improvement certification strongly preferred • Certification in Change Management and Stakeholder Management preferred • Ability to travel frequently within the United States, with 50–70% travel and possible international travel • Depending on assignment, directly related experience or a combination of education, experience, and/or competencies may be considered in place of stated requirements

🏖️ Avantages

• Up to 15% of the company bonus pool • Medical insurance • Dental insurance • Vision insurance • Life insurance • PTO • Paid holidays • Up to 5% 401(K) match • Tuition reimbursement • Professional growth and career progression opportunities • Family-like culture

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