Field Service Engineer – Medical Imaging

🔥 il y a 21 heures

🦌 Connecticut, New Jersey, +1 états de plus – Distant

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $47 - $73 / heure

⏰ Temps Plein

🟢 Junior

🔧 Ingénieur Service Itinérant

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Philips

Site WebLinkedInTous les Emplois

10 000+ employés

🏥 Santé

🔧 Matériel

💰 Post-IPO Equity - Philips en 2025-03

Healthcare • Hardware

Philips est une entreprise mondiale de technologie de la santé (Koninklijke Philips N. V. ) qui développe des systèmes d'imagerie médicale (IRM, CT, échographie portable), des solutions de surveillance des patients et de soins critiques, ainsi que des produits de santé pour les consommateurs tels que Sonicare et l'application Pregnancy+. L'entreprise met l'accent sur la fourniture de solutions aidant les cliniciens à offrir des soins plus rapides et de meilleure qualité et propose également des produits de soins personnels et de santé bucco-dentaire axés sur le consommateur. Philips se positionne autour des équipements de santé, de l'informatique clinique et des soins connectés, ainsi que des technologies de santé destinées aux patients.

Description

• Install, troubleshoot, service, and maintain medical imaging equipment at customer sites nationally • Deliver customer service by setting expectations, meeting commitments and arrival times, and resolving customer issues • Build customer relationships and contribute to service revenue growth • Collaborate with the regional team to improve processes, identify training gaps, and share best practices • Learn new tools and become qualified across multiple modalities as needed • Complete administrative and compliance tasks, including timesheets, service work orders, expense reports, PMs, FCOs, and installation documentation • Diagnose and resolve electronic, mechanical, and network-related system issues • Perform preventative maintenance, field changes, installations, and corrective service within required timeframes • Travel extensively, approximately 90%, to assigned customer sites and support the field nationwide as necessary

🎯 Exigences

• 1+ years of diagnostic imaging service experience, field or hospital-based, or 3+ years in an electromechanical service environment • Experience supporting diagnostic X-Ray, Cath Labs, or Image-Guided therapy equipment preferred • Strong technical aptitude applying electronic, mechanical, and networking principles • Ability to install, troubleshoot, and repair complex systems • Comfortable using a wide range of diagnostic tools and test equipment • Associate degree in electronics or a related field, or equivalent combination of education and hands-on experience • Practical problem-solving skills in regulated service environments • Ability to meet physical, cognitive, and environmental requirements, with or without reasonable accommodation • Ability to travel approximately 90%, including overnight stays and nationwide air travel • Must reside in a city within the Metro NYC / Tri-State Area territory with the majority of the customer base • Must be located within 1 hour drive of a major non-regional airport • US work authorization required; candidates requiring current or future sponsorship will not be considered • Ability to work in hospitals, healthcare facilities, home offices, and remote settings

🏖️ Avantages

• On-call pay • Company fleet/car (if applicable) • Training • Advancement opportunities • Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement • Philips Total Rewards benefits program