Field Service Engineer – Xper, Philips HemoApp

🔥 il y a 21 heures

⛰️ Colorado, Oregon, +1 états de plus – Distant

⛰️ Colorado – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $29 - $51 / heure

⏰ Temps Plein

🟢 Junior

🔧 Ingénieur Service Itinérant

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Philips

Site WebLinkedInTous les Emplois

10 000+ employés

🏥 Santé

🔧 Matériel

💰 Post-IPO Equity - Philips en 2025-03

Healthcare • Hardware

Philips est une entreprise mondiale de technologie de la santé (Koninklijke Philips N. V. ) qui développe des systèmes d'imagerie médicale (IRM, CT, échographie portable), des solutions de surveillance des patients et de soins critiques, ainsi que des produits de santé pour les consommateurs tels que Sonicare et l'application Pregnancy+. L'entreprise met l'accent sur la fourniture de solutions aidant les cliniciens à offrir des soins plus rapides et de meilleure qualité et propose également des produits de soins personnels et de santé bucco-dentaire axés sur le consommateur. Philips se positionne autour des équipements de santé, de l'informatique clinique et des soins connectés, ainsi que des technologies de santé destinées aux patients.

Description

• Provide on-site, online, and phone support within the zone and nationwide to resolve complex technical problems and product issues for Xper/Flex Cardio products and Xcelera Cardiology PACS modality • Provide customer service, set expectations, meet commitments and arrival times, understand customers’ business and competitive environment, and generate service revenue • Participate in the regional work team, improve team processes, identify training gaps, and increase capability and capacity across multiple modalities and tools • Complete administrative duties including timesheets, service work orders, expense reports, Field Change Orders, preventative maintenance, installation documents, and site and service documentation • Use tools, support resources, and escalation processes to resolve customer and system problems • Complete preventative maintenance, Field Change Orders, installations, and related tasks • Diagnose and resolve electronic, network, and mechanical problems • Travel extensively to customer sites, zone offices, and identified meeting locations

🎯 Exigences

• 1+ years of experience in a field or hospital-based service environment, or 3+ years in electromechanical industries • Ability to understand and apply electronic, mechanical, and networking theory • Ability to install, diagnose, and repair equipment • Knowledge and use of necessary tools and test equipment • Associate Degree in electronics or equivalent combination of education and experience • Ability to meet minimum physical, cognitive, and environmental requirements for Field Service • Ability to work in an office/home office and/or remote setting and in a hospital/healthcare environment • Ability to work flexible hours, including overtime, weekends, and on-call rotations • Ability to safely work with radiation sources and/or radioactive materials and wear required personal protective equipment • Able to travel extensively, including international travel, at least 75% • Valid driver’s license and good driving record • US work authorization required; candidates requiring current or future visa sponsorship will not be considered • Must reside in or within commuting distance to a major airport in Colorado, Oregon, or Washington state • BSEE/BSEET/BSME/BSMET preferred

🏖️ Avantages

• Annual incentive bonus plans • On-call pay • Company fleet/car • Training • Advancement opportunities • Overtime eligible • Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement • Philips Total Rewards benefits program • Field service incentive bonus, sales commission or long-term incentives may be offered