Senior Director of Account Management

🕒 il y a 3 jours

🇺🇸 États-Unis – Télétravail

💵 $143 000 - $243 000 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Prime Therapeutics

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1998

🏥 Santé

💼 Conseil

🛡️ Assurance

Healthcare • Consulting • Insurance

Prime Therapeutics est un fournisseur de solutions pharmaceutiques de confiance, dédié à transformer les soins de santé grâce à l'innovation et à la transparence. L'entreprise propose une large gamme de services, y compris des solutions cliniques pour améliorer les résultats des membres, l'accès aux médicaments et leur accessibilité financière, la gestion des médicaments spécialisés, ainsi que la gestion des conditions pour les problèmes de santé chroniques. Avec plus de 7 000 employés, Prime Therapeutics vise à défier les normes de l'industrie pharmaceutique, offrant des expériences exceptionnelles et simplifiant la complexité pour des millions de personnes à travers le pays. Leur mission va au-delà du profit, se concentrant sur la création d'impacts transformateurs avec des solutions à long terme, en utilisant la technologie moderne et des approches holistiques dans la gestion des pharmacies spécialisées. Appartenant à des partenaires missionnés, Prime Therapeutics met l'accent sur une véritable transparence et un service sans conflit d'intérêts, favorisant une culture de soin et de but partagé dans les soins de santé.

Description

• Provide strategic leadership for the employer group retention function of large or complex health plans • Serve as escalation point and accountable leader for issue resolution and relationship management across employer groups • Analyze processes and data to monitor contract performance and prevent repeat issues • Develop and document standard operating procedures, reporting requirements, and operational activities • Collaborate with health plan client engagement and sales teams to maintain direct client relationships • Develop consultative, service-oriented client partnerships to maximize pharmacy spend through renewals and adoption of Prime products and services • Build relationships with key client stakeholders and exchange routine feedback on pharmacy program performance and strategic account plans • Establish and maintain cross-functional partnerships for the ASO retention team • Develop and implement go-to-market strategies and communication cadences to monitor performance and drive enterprise process improvements • Drive adoption of client communication and interaction principles across client engagement and Prime • Coordinate client experience efforts and manage client presentation template updates with opportunity and trend analysis reporting • Facilitate strategic discussions with health plan clients on ASO business performance and growth and retention strategies • Support consultant engagement strategies to grow the ASO market • Monitor industry and client market trends, challenges, priorities, products, and services to inform strategic planning • Provide market information and service or product innovation opportunities to clients and Prime teams • Conduct SWOT analyses of account management capabilities and develop improvement strategies • Document client interactions, products, and decisions in Salesforce CRM • Establish Salesforce reporting and analytics cadence and provide relationship insights • Manage department budget, staffing, performance, and employee development • Demonstrate Prime's leadership expectations with direct reports, cross-functional partners, and external stakeholders • Perform other duties as assigned

🎯 Exigences

• Bachelor's degree in Business, Marketing, Finance, Healthcare Administration or related field, or equivalent combination of education and/or related work experience • High school diploma or GED required • 10 years of relevant client services experience in healthcare or pharmacy benefit management • 7 years of leadership / people management experience • Must be eligible to work in the United States without the need for work visa or residency sponsorship • In-depth understanding of the healthcare industry with subject matter expertise in one or more areas • Superior interpersonal, organization, prioritization, and attention-to-detail skills • Ability to facilitate meetings, resolve conflict, build consensus, establish rapport, collaborate, and influence across departments and organizational levels • Ability to balance compliance, business, and competing goals and risks while driving programs and initiatives to completion • Ability to lead multiple complex projects and strategies under pressure and strict timeframes • Ability to establish team culture, create vision, build trust, inspire action, achieve results, and develop people • Ability to develop strategic plans and deliver consultative guidance supporting client retention and product adoption • Ability to manage complex information and develop well-reasoned client solutions • Ability to work effectively in a matrixed team environment and demonstrate cross-functional leadership • Proven ability to drive process improvements and changes • Proven ability to develop, evaluate, and communicate selling strategies, presentations, and proposals • Every employee must understand and comply with job-specific security responsibilities, legal, regulatory, contractual, and internal policy requirements • Ability to perform essential job functions, with reasonable accommodations available when requested

🏖️ Avantages

• Benefits, incentives, and additional compensation are available through Prime's Benefits Page • Equal opportunity and affirmative action employer • Reasonable accommodations for employees with disabilities • Tobacco-Free Workplace

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