Senior Account Manager

🕒 il y a 5 jours

🇺🇸 États-Unis – Télétravail

💵 $100 000 - $110 000 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

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Public Partnerships | PPL

Site WebLinkedInTous les Emplois

1001 - 5000 employés

⚕️ Assurance santé

🤝 B2B

Healthcare Insurance • B2B

Public Partnerships | PPL est un fournisseur de services de gestion financière et administrative qui permet des soins de longue durée autonomes dans le cadre de Medicaid. L'entreprise aide les participants éligibles à Medicaid à embaucher et gérer des aidants (y compris des membres de la famille ou des amis), gère la paie, les paiements, les documents fiscaux et de conformité, et propose des outils en ligne ainsi que du soutien aux participants, aidants et administrateurs de programmes. PPL collabore avec les agences Medicaid d'état et les organisations de soins gérés pour administrer des programmes de soins autonomes dans plusieurs états, visant à simplifier l'administration des programmes et à maintenir les gens chez eux.

Description

• Responsible for leading strategic client relationships, ensuring successful delivery of contractual obligations, and driving business growth across health and human services programs. • Acts as a trusted advisor to state agencies, managed care organizations, and key stakeholders. • Oversees program performance, service level agreements, and complex cross-functional initiatives. • Provides consultative guidance to clients while identifying opportunities to expand partnerships and generate new business. • Leads proposal development, sales presentations, system demonstrations, contract negotiations, and business development efforts while ensuring exceptional client satisfaction and operational excellence. • Collaborates with internal teams to manage project execution, resolve complex issues, monitor financial performance, and support continuous improvement initiatives. • Provides leadership, coaching, and performance management to team members, fostering a culture of accountability, collaboration, and professional growth.

🎯 Exigences

• Bachelor's degree or higher in Business Administration, Nonprofit Management, Public Administration, Social Work, Public Health or in another health-related discipline from an accredited college or university. • 9-10 years professional experience required; Supervisory experience required. • At least two years of experience in a customer-facing position, or multiple positions, managing multiphase and multi-team projects, coordinating program development, and monitoring services and performance quality reporting. • At least one year of experience working with health or human services agencies supporting individuals' eligibility and compliance for programs of equal or greater complexity to Home and Community-Based Services (HCBS). • Experience working with people with disabilities, the elderly and low-incoming individuals. • Demonstrated financial and business management experience required; • Knowledge of Medicaid programs and experience with state government required; • Experience in long term care and disability services is a plus; • Experience in contract negotiations, program management, and business to business sales.

🏖️ Avantages

• Health insurance • Flexible work arrangements • Professional development opportunities