Product Manager, Service Designer – Digital Product, Human-Centered Design

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

✅ Responsable Produit

👻 Score fantôme 31%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Reef Group

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2002

🏠 Immobilier

🚀 Aérospatiale

🏗️ Construction

Real Estate • Aerospace • Construction

Reef Group est un développeur et investisseur spécialisé dans l'immobilier, l'infrastructure et la technologie, se positionnant pour construire une économie durable tant sur Terre que dans l'espace. L'entreprise se décrit comme des développeurs et investisseurs dans l'immobilier, l'infrastructure et la technologie, et met en avant une histoire de 25 ans de croissance et d'évolution avec une mission clairement exprimée de soutenir la durabilité dans les projets liés aussi bien à la terre qu'à l'espace.

Description

• Lead product strategy, roadmap development, and backlog prioritization • Conduct customer discovery, stakeholder interviews, and user research • Design customer journeys, service blueprints, and operational workflows • Facilitate Agile ceremonies, workshops, roadmap reviews, and planning sessions • Develop business cases, adoption strategies, and executive communications • Partner with engineering, architecture, AI/ML, governance, and business teams • Monitor adoption metrics, customer satisfaction, and operational KPIs • Drive continuous improvement and organizational change initiatives • Support future Federal initiatives involving product strategy, customer discovery, service design, platform adoption, Agile delivery, and digital transformation • Develop innovative solutions that improve customer experiences and support federal missions

🎯 Exigences

• Experience in Product Management, Product Ownership, Service Design, Customer Experience, or Digital Transformation • Strong Agile delivery experience • Experience leading cross-functional initiatives • Excellent stakeholder management and executive communication skills • Ability to translate customer needs into actionable solutions • Bachelor's degree in Business, Information Systems, Human-Centered Design, Design, Engineering, Public Administration, or a related field • Minimum of 3 years of professional experience in Product Management, Product Ownership, Service Design, Human-Centered Design, Business Analysis, Digital Transformation, or a related discipline • Experience gathering business and user requirements through stakeholder engagement and discovery activities • Experience working within Agile delivery teams • Strong communication, facilitation, and stakeholder management skills • Ability to balance customer needs, business objectives, and technical considerations when developing solutions • Strong analytical and problem-solving skills • Experience with product management, product strategy, product roadmaps, product ownership, product discovery, backlog management, user story development, feature prioritization, or MVPs highly desired • Experience with human-centered design, service design, design thinking, user research, journey mapping, service blueprinting, persona development, or customer experience highly desired • Experience with Agile delivery methodologies including Agile, Scrum, SAFe, Kanban, Lean, or continuous improvement highly desired • Experience with Azure DevOps, Jira, Confluence, Miro, Figma, or Lucidchart highly desired • Experience with digital transformation initiatives, business process improvement, change management, or data-informed product decisions • Federal consulting experience • Experience supporting VA, DoD, DHA, CMS, HHS, or other federal agencies • Active Public Trust or Security Clearance, or ability to obtain one

🏖️ Avantages

• Continuous learning as part of the culture • Opportunity to work alongside experienced consultants, engineers, designers, and technologists • Work contributing to meaningful federal missions • Opportunity to shape digital products, redesign customer journeys, and support organizational change • Work with lasting impact on customer experiences and federal missions