Benefits Operations Specialist

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

💵 $35 250 - $89 250 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

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Remote

Site WebLinkedInTous les Emplois

501 - 1000 employés

💼 Conseil

📦 Logistique

🏥 Santé

Consulting • Logistics • Healthcare

Remote est une plateforme RH mondiale qui simplifie l'embauche, l'onboarding, la gestion et le paiement des salariés et des contractants partout dans le monde. Elle propose des solutions complètes pour le recrutement, la gestion de la paie, la gestion des contractants et la conformité. La plateforme aide les entreprises à traiter leurs tâches RH de manière fluide et efficace, en garantissant des paiements rapides et conformes, en fournissant des services d'Employer of Record (EOR) et en facilitant les avantages salariés et les dispositifs d'equity. En outre, Remote s'intègre à divers systèmes RH, offrant une solution flexible, évolutive et fiable aux entreprises qui souhaitent se développer à l'international.

Description

• Provide delightful support to Employees and Clients re: Benefits in multiple areas • Benefits plans key attributes, including pricing, coverage and claims • Benefits plans enrolment and unenrollment • Benefits invoicing / billing • Benefits Remote platform • Benefits vendors’ platforms • Process and solve tickets and escalations in Zendesk/e-mail • Execute with care and precision data related tasks (preparation, entry, download etc.) • Help define/detail and execute on Standard Operating Procedures • Work closely and effectively within the Benefits team and with other Remote departments to analyse customers’ needs and deliver delightful solutions and experiences • Be able to provide analytical, administrative and technical support in maintaining the benefits programs to ensure smooth administration of plans and policies. • Maintain the operations process documents and be able to find automation possibilities to streamline process • Constantly research and systematically distill written knowledge in Notion • Be able to go from “scout to scale” and actually start things up and get things done • Be an internal and external champion of Remote's values and Benefits team's goals

🎯 Exigences

• Experience in HR Operations Employee Benefits ideally in the context of delivering US PEO services • Obsessed to provide an excellent customer service experience • Strong organizational and time management skills • Strong verbal, written, and interpersonal skills to interact internally and externally at all levels • Ability to work in a fast-paced environment and multi-task effectively across various tech tools • You are a manager of one • Writes and speaks fluent English • It's not required to have experience working remotely, but considered a plus

🏖️ Avantages

• work from anywhere • flexible paid time off • flexible working hours (we are async) • 16 weeks paid parental leave • mental health support services • stock options • learning budget • home office budget & IT equipment • budget for local in-person social events or co-working spaces