Sales and Customer Service – Client Partner

🕒 il y a 3 mois

🇺🇸 États-Unis – Télétravail

💵 €18 - €19 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💝 Support Client

🦅 Parrain de Visa H1B

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Renovation Brands

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2003

🛍️ eCommerce

🛒 Commerce de détail

🤝 B2B

eCommerce • Retail • B2B

Renovation Brands est une plateforme de commerce électronique multi-marque, native numériquement et intégrée verticalement, spécialisée dans les produits d'amélioration et de rénovation de l'habitat pour les clients résidentiels et commerciaux. L'entreprise propose une fabrication et un approvisionnement directs aux consommateurs, un vaste portefeuille de marques de niche (plus de 11), plus d'un million de produits, ainsi que des outils de conception/visualisation numériques soutenus par des experts internes aux États-Unis et un programme Pro Customer pour les professionnels.

Description

• Developing customer relationships through project recommendations, quotes and prompt follow-up of all sales opportunities • Thinking outside of the box to help customers find solutions using our products for their project needs / unique requirements • Meeting and exceeding monthly sales goals • Processing high-level organizational skills for tracking tasks to completion • Responding well while multi-tasking responsibilities • Interacting professionally with our customer base via chat, phone, and email • Communicating with the goal of assuring customers that their project is in good hands • Effective communication with team members to ensure all customer needs are met

🎯 Exigences

• 2+ years of experience with renovation and/or construction project sales and customer service • College degree is preferred, but applicable experience will also be considered • Excellent follow-up skills for assigned responsibilities are a must • Proficiency in Excel, Word and NetSuite is required • Shopify experience is a major plus • Being a self-motivated person striving to go the extra mile • Ability to take full ownership of responsibilities with minimal supervision required

🏖️ Avantages

• Competitive Base Salary in line with market expectations • Medical, Dental, and Vision plans • 401(k) Safe Harbor Plan with 4% employer match dollar for dollar • Paid vacation allocated by position, and numerous paid holidays • Paid Parental Leave • Paid Sick Days (based on applicable state laws) • Employee Discount program across all brands at a price of 10%-20% above cost • Voluntary Life Insurance & Disability Insurance • Voluntary Accident & Critical Illness Insurance • Employee Referral Program w/Monetary Bonus Discounts through LifeMart