Customer Success Manager

🕒 il y a 10 mois

🏄 California, New York – Distant

🏄 California – Remote 🗽 New York – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

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Rillet

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2021

💳 Fintech

🛍️ eCommerce

Fintech • Healthcare • eCommerce

Rillet est une plateforme ERP native en IA conçue pour automatiser des tâches comptables complexes, rationaliser la reconnaissance des revenus et gérer des configurations multi-entités. Avec des fonctionnalités telles que le grand livre automatisé, les comptes clients, les comptes fournisseurs et le rapprochement bancaire, elle aide les entreprises à clôturer leurs comptes plus efficacement tout en fournissant une source fiable de vérité pour les rapports financiers. Rillet est adaptée aux secteurs tels que les services financiers, la santé et le commerce électronique, offrant des fonctionnalités avancées pour optimiser les opérations financières et assurer la conformité avec les normes comptables.

Description

• What We Do: Rillet serves finance teams. Our customers are the financial brains of their companies. Our job is to help them run the numbers with impossibly high speed, accuracy, and insight. • What You'll Do: Serve as the primary point of contact for our customers, after their onboarding and once the initial implementation is finalized. • You'll be working closely with the founders and customer team to support our existing customers and will have the unique opportunity to help define Rillet’s product.

🎯 Exigences

• 3+ years experience is a customer success in a B2B SaaS company. • Experience at a top-tier accounting firm and/or startup in a finance/ accounting role. • Experience building new processes from scratch. • Worked in a client facing role and are uncompromisingly service-minded. • Comfortable operating in a fast paced environment while keeping a high attention to detail. • Excellent communication skills with internal cross-functional teams and customers • Start up experience, a plus. • CPA certified, a plus. • Experience with ASC 606 & SaaS revenue recognition, a plus. • Experience with ERP or other accounting software implementations, a plus.

🏖️ Avantages

• Competitive Compensation: We're backed by some of the best investors and excited to offer competitive compensation packages, including equity. • Benefits: Competitive healthcare and dental insurance options. • Growth Opportunity: We’re excited to build a team who strives for excellence with big ambitions who will grow in roles, responsibilities, and compensation as we do. • Time to Decompress: Flexible PTO with 9 company-wide holidays. • Remote Friendly: We have offices in San Francisco, New York, and Barcelona. With team members working remotely from all over the world. • Team Building: In-person opportunities that are designed to help team members foster collaboration and build community; our team has had offsites in New York, San Francisco, Toronto, Italy, France, and other International Locations!