Operations Manager – Last Mile

🕒 il y a 1 mois

🌽 Illinois, Iowa, +1 états de plus – Distant

🌽 Illinois – Remote 🌾 Iowa – Remote 🏰 Missouri – Remote

💵 $70 000 - $80 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

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RXO, Inc.

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2022

📦 Logistique

🚗 Transport

☁️ SaaS

Logistics • Transport • SaaS

RXO, Inc. est une entreprise de transport de fret et de logistique axée sur la technologie, reliant expéditeurs et transporteurs à travers plusieurs modes (chargement complet, LTL, intermodal, traction, maritime, aérien, dernier kilomètre) via ses plateformes numériques RXO Connect™ et RXO Drive™. La société combine apprentissage automatique et intelligence artificielle avec des réseaux de transporteurs étendus pour fournir des solutions de capacité, gestion de transport, expédition de fret, et services aux transporteurs (cartes carburant, affacturage, place de marché), en privilégiant la visibilité, l'efficacité et une capacité flexible pour les clients B2B. RXO exploite une grande place de marché et un réseau de transporteurs indépendants, offrant à la fois des services de logistique activés par logiciel (fonctionnalités de type SaaS) et des services de transport traditionnels.

Description

• Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers • Develop and mentor staff to reach goals; train staff on company policies and procedures • Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues • Ensure compliance with corporate warehouse policies, procedures, and programs • Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems • Use route planning software to build efficient delivery routes • Manage the dispatch of contract carriers and resolve issues throughout the day • Identify problem areas, including restructuring routes to improve operational efficiencies • Train and develop contract carriers, and dispatchers to meet and exceed customer expectations • Ensure that all work is completed accurately and within established time frame • Ensure photos are taken for every job • Allocate and request additional resources as needed

🎯 Exigences

• 5 years of related logistics and supervisory experience • Experience with Microsoft Office such as Word, Outlook, and Excel • Bachelor’s degree in business, logistics, or similar • Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally • Experience mentoring, training, and guiding newer/less-experienced team members • Bilingual English/Spanish (read, write, and speak both languages) • Strong business acumen with the willingness to act in partnership with management teams

🏖️ Avantages

• Competitive pay • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave • 401(k) retirement plan with up to 5% company match • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity • Employee Assistance Program (EAP) • Tuition reimbursement, adoption assistance • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account • Health Reimbursement Arrangement